How To Cancel A Pre Order Digital Game On Xbox Microsoft Store?

How To Cancel A Pre Order On Xbox?

Have you found another game that is about to launch and you would prefer to play it rather than the one that you have already pre ordered? Not an issue, you can easily cancel your pre order on Xbox and save your money for the other game.

True gamers know the excitement of a game that is set to release. They often pre order those games so that they do not miss out on them later or spend their money somewhere else. Xbox also lets its users order their new games before even their launch. But there are often some instances when you change your mind and do not find yourself enough interested in the game.

To cancel your Xbox Pre Order, you have to go to the Order History of your account where you will see a list of all your orders that have been placed, look for the pre order you want to cancel and press the Cancel Item option for the same and your cancelation request shall be processed.

If you are still confused with the process of canceling your Xbox pre order, keep reading this article and we will explain everything to you in detail.

Also read: How To Cancel Your Lenovo Order?

What Happens When You Pre Order A New Game On Xbox?

If you place an order in advance for a game that has not been launched yet on Xbox, then you become eligible for having access to the game right at the moment it is launched.

You do not have to wait to first purchase it as you have already pre ordered it so you can play it on the same day it is released for everyone.

How To Cancel A Pre Order Game On XBox?

Here are the steps that the customers are required to go through if they wish to cancel the order that they had placed in advance, that is, their pre orders on their Xbox device.

  • First of all head to your Xbox account and open the Order history.
  • Here you will find a list of all the orders that you have placed, look for the pre order that you wish to cancel.
  • Select the “Cancel Item” option present next to the item description which you are planning to cancel.
  • Then, you have to click on the check box next to the item and again press the “Cancel Item” button for the same.

As you do this, the cancelation of your pre order on Xbox shall be processed and you will also receive a confirmation email for the same. Make sure that you also check your spam or junk folder to find your confirmation email. It might also take a few minutes after requesting the cancelation for the confirmation email to arrive in your mailbox. 

Also read: How To Cancel Fallout 1st? 3 Simple Methods To Cancel!

How To Cancel A Pre Order On Microsoft Store?

If you want to cancel your pre order from the Xbox store, then here are a few simple steps that you will be required to follow. 

  • First of all, head to the store of Xbox One on your device. 
  • Open the Account Settings menu on the screen and you will see the manage pre orders option over there, click on it. 
  • Here, you will now see a list of all the pre orders that you have placed from your account on the store, look for the one that you wish to cancel.
  • Next, hit the cancel button next to the pre order that you would like to cancel. 

As you do this, your pre order from Xbox shall be canceled right away. 

Also read: How To Cancel Apple Arcade? 5 Methods!

What Is The Cancelation Policy Of Pre Orders Games on XBox?

If you place a pre order for your Xbox and you have account credit to pay for it, then the amount will be immediately charged from that credit for the respective pre order. 

But, in the case that you are using a credit card, the payments shall be split between your credit card and the remaining balance in your account. In such a case, you will be charged the money for the order around 10 days prior to the day of the launch of the game. 

Thus, if you are using a credit card for payment of your Xbox Pre order, you will not be charged any amount before 10 days from the launch date of the game. So, if you ever change your mind, you have enough time to cancel the order and will also not have to worry about the refund either.


How Can I Get Xbox Refund?

You will be provided with refund on Xbox if you have already made a refund request within the initial 14 days of the date you purchased the game. Visit the Xbox Support page and follow the steps as prompted to request a refund.

When You Pre-Order A Game On Xbox Does It Take The Money Straight Away?

When someone pre-orders a game on Xbox then he will be charged with the amount for about 10 days prior to the release date of that game.

What Happens When A Xbox Pre Order Payment Is Failed?

If your initial pre order payment on Xbox is failed, you will get a chance to try another attempt after a few days. However, if your pre order payment fails again, the pre-order will get canceled and you will have to start the procedure again from the scratch.

When I Can Play A Pre Order Game?

You can play the game on release date ss soon as the game is available to download.

Wrapping Up

With this, we are concluding our article on the cancelation process as well as policies of your Xbox order and hope that you have also been successful in revoking your order that you had placed from this platform and have got the respective refund as well. If you ever pre order a game on any other platform, then you can again reach out to us and ask for our assistance.

Michal, author at provides "How to Cancel" tutorials mostly related to subscription and order cancellations.

Leave a Reply

Your email address will not be published. Required fields are marked *