Is your home or business internet connection services from Zen Internet? Well, it appears that you are not very satisfied with the services or the connectivity is not working as per your requirement. If that is the situation then you might want to cancel Zen Internet and if you do, we will help you with it.
Zen Internet is the Internet service provider in the United Kingdom and one can easily purchase Internet and broadband services for their home and business. The platform also offers service products such as Security services, domain, and hosting services, voice, etc.
However, if you are determined to cancel your Zen Internet services then you can do so via a phone call to Customer Support or by sending them an email for the same.
How To Cancel Zen Internet?
There are different modes you can try to cancel your Zen Internet and it can be done via a phone call to Zen or by email to their support team.
Also Read: How To Cancel The Athletic Subscription?
Cancel Zen Internet Via Phone Call
1. Dial the service help number of Zen Internet at 01706 902573 or 01706 902001 and you will be connected to a Zen Internet representative.
2. Tell them that you want to cancel your Zen Internet services and provide your account details and personal information.
3. They may ask for a reason to cancel the services or may even offer other Internet packs or benefits so speak accordingly.
4. After giving all the details they require, ask for a service cancellation confirmation message and you are done.
Also, read How To Cancel WOW Internet And Get A Refund?
Cancel Zen Internet Via Email
1. Cancellation of Zen Internet is also possible by sending an email to the company’s Customer Support service.
2. Open the email app and compose an email on your device.
3. You can start the email with a similar title, Cancel Zen Internet. When you write the email further, you will have to show your consent to cancel the services and provide all the required information.
4. Ask for a service cancellation confirmation message that you can keep as proof.
5. When you are done, send the email to [email protected].
Cancel Zen Internet – FAQs
Will I Get A Refund From Zen Internet?
If Zen Internet is to terminate your services then you will be given a 14-day notice prior to it and once the services are terminated, any charges that have been paid in advance for that time will be refunded to users.
How Do I Cancel My Zen Internet Account?
You may cancel your Zen Internet account anytime you want with a 14-day notice to the service provider. You can send the request via email to [email protected].
Provide all your contract and account details and submit the email.
How Long Is The Zen Internet Contract?
The Zen Internet contract works on an 18-month basis and they update the prices continuously and regularly.
So if you try to cancel the Internet services before this contract period is over then you will be charged with an early-termination fee. Contact the service providers for these details.
How Can I Contact Zen Internet Customer Service?
If your internet connectivity is not working well or you are facing some other problems using these services then you can contact their Customer Service department at 01706 902671.
You may also visit the Zen Internet Contact Us page for further contact-related details.
Wrap Up
If you have found a better internet service provider than Zen Internet or don’t want to continue with them for any reason then you can cancel the service following the above-mentioned steps. However, if your problems persist then you can get in touch with the Zen Internet Customer Support team.
