How To Cancel Ting Account And Get A Refund?

Ting is a virtual network operator

Do you feel like you need to switch to another mobile operator network? Maybe because you are moving to another country outside Ting’s range, or you just have found a better alternative? Then, go ahead, and we are here with you for guidance. 

Ting is a virtual network operator for mobile phones which runs on the T mobile network and has its wireless service in the US. There is a great range of plans available on Ting depending on how much of calls, texts, or internet you need. 

To cancel your Ting service, you need to contact their customer support team over the phone and make a request for the same. Provide them with all your necessary account details and your account and services shall be terminated. 

To know in detail all the possible ways in which your Ting mobile service can be canceled, continue reading this article till the very end. 

How To Cancel Ting?

How To Cancel Ting?

You can cancel your Ting service either by yourself or with the help of their customer support team. Let us explain in detail both cases to you so that you can proceed with the one that you are suitable with. 

How To Cancel Ting Service Online?

Here are the steps that you need to follow if you wish to cancel your Ting service manually. 

1. Log in to your Ting account on your device either on the website or on the mobile app.

2. Go to the Settings menu of your account.

3. Scroll through the options and select the “Cancel This Account” option. 

4. Follow up as prompted on the screen.

5. If you want to port your number to another carrier, provide your account number and transfer access code.

6. Proceed as instructed and submit. 

Now, just wait for Ting to respond to it and once your cancelation is processed, you will receive a confirmation email on the successful termination of your account.

Also, read How To Cancel Leonardo AI Subscription? Must-Try Methods!!

How To Cancel Ting Service Via Customer Support?

If you wish to cancel your Ting account, then you will be required to reach out to their customer service and make a request for the same. 

You will be required to dial the number 855 846 4847 on your phone and you will be connected with one of Ting’s customer support agents who you can start a conversation with. 

Then make your cancelation request for your Ting account and provide the agent with all your necessary customer details. 

The agent will process your request for cancelation and once they have all the information they needed, your account shall be terminated. 

Within 48 hours from this, your account will be closed and your related devices shall automatically be deactivated. 

Make sure that you ask the agent to provide you with a confirmation message or email on the successful cancelation of your respective account.  

How To Suspend My Ting Phone Number?

Here are the steps to be followed if you want to cancel your Ting phone number. 

1. Go to the Ting website or mobile app and sign in to your account.

2. Go to the Settings menu and select “Device Settings”.

3. Look for the phone number that you want to suspend and click on the pencil icon next to it.

4. A drop-down menu will appear, click on “Suspend this Device” from there. 

5. Save the changes and you are done. 

You can also contact the customer service team of Ting for this and make a request to them for the suspension of your Ting phone number that you do not need anymore. 

Also, read How To Cancel Zen Internet Contract?

Does Ting Have A Cancelation Fee?

No, you are not charged any cancelation fee when you terminate your Ting service. But, make sure that you have paid off all your outstanding charges before the cancelation date. 

Wrapping Up

We hope that this article contained anything that you had been looking for whether it was about canceling your Ting service or just suspending a certain Ting mobile number. If there is anything else you need help with, feel free to reach out to us via comments. 

Michal, author at provides "How to Cancel" tutorials mostly related to subscription and order cancellations.

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