Since there are many other internet and cable network providers available out there, there is a great possibility that you would find a better and more affordable subscription apart from Verizon. And, if you have already found one, then you can cancel your Verizon Fios service with the help of this guide on the same.
Verizon is already one of the best service providers to cell phone users in the US with about 120 million subscribers across the nation. Apart from its cell phone services, Verizon also provides internet services, TV services, and wireless home phone services to customers. If you were up for Verizon for its free trial or if you are simply dissatisfied with its services, then you can cancel them right away.
To cancel your Verizon Fios services, you need to contact customer support at Verizon over the phone and make a request for the cancelation of your subscription. Provide them with your important account details and they will process the cancelation for you. You can also visit a Verizon store to cancel your services.
To know further in detail about the cancelation process of your Verizon Fios subscription in a simplified manner, continue reading this article.
How To Cancel Verizon Fios? | Cancel Verizon Wireless
If you are sure about terminating your service with Verizon Fios, then you can reach out to their customer support who will help you with the cancelation. There are two ways to do this and both of them have been explained right below.
How To Cancel Verizon Fios Over The Phone?
All you have to do is dial the number 844 837 2262 on your phone and you will be connected to one of the customer service representatives of Verizon Fios who you can speak with and discuss the matter. Let the agent know that you wish to discontinue your service from Fios and make a request for its cancelation.
The representative shall try his best to encourage you to keep the service going on, so, be ready with a firm decision and a valid reason to counter so that they are convinced after which you can provide them with all the necessary details related to your subscription to their service and they will process its cancelation for you.
Remember that the customer service number is available only from Monday to Friday between 8 am and 6 pm ET, so make a phone call within this period only so that you are assigned a customer service executive right away.
How To Cancel Verizon Fios In Person?
If you do not want to make a phone call, you can also visit a physical store of Verizon on your own and there you can speak with a representative and make a request to cancel the service that you are using. Make sure that you have brought your important information about the Verizon account which they will probably ask for.
You can locate the closest Verizon store in your location on their website and also check their opening hours so that you can visit the store when it is open.
FAQs
Is There A Free Trial Of Verison Fios?
Yes, Verison does offer a free trial of its service the period which lasts for 14 days from the day when you subscribe to it. So, for the first fourteen days of signing up for Verizon, you will be able to use the free services from the company without paying anything after which you can cancel the service if you are not satisfied and you will not be charged anything for it.
Is There A Cancelation Fee For Verizon Fios?
Yes, if your contract with Verizon has not ended yet and you want to cancel your service in between, then you will be required to pay an early termination fee to the company which can be as much as $350, and the amount completely depends upon the number of months left on your current contract. If there are more months left, you will be charged a higher cancelation amount, which decreases by $15 with every month that passes by.
How To Return Verizon Fios Equipment?
If you want to return the equipment from Verizon as you have canceled their services, then you can just take it to your nearest UPS Store of Verizon. There is no need to pack the equipment in boxes, just bring it to the store with you, and their executives will check their serial numbers and return them to Verizon. Make sure that you get your receipt for returning the items.
How Can I Contact Verizon Wireless Fios Customer Service?
For your queries related to the services provided by Verizon, you can contact Customer Service at 1.800. VERIZON (1.800. 837.4966). You can also use their Live Chat option by hitting the Chat Now button on the official web page. Go to Verizon Contact Us page for more contact related details.
Wrapping Up
This was all that you needed to be acknowledged regarding your subscription to Verizon Fios services and how you can easily cancel it without any hassle. We hope that this article was helpful to you and you didn’t find any difficulty in terminating the respective service. For any other service that you do not need anymore like Dish Network or NFHS Network.
