Many times we happen to place an order and then later regret it because we feel like we could get something better for the same amount or we have made the wrong choice in a hurry. If you have also gone through the same with the placement of your order from Guitar Center, then we can help you with the cancelation of that order.
On Guitar Center, you can purchase a series of items, the exclusive ones among which include vintage guitars, digital drums, digital pianos, Amps, and recording software. Guitar Center is the perfect platform to get the ideal gear for your band without any trouble. But, anyone can make mistakes while ordering online, and so can you.
To cancel your order on Guitar Center, you will be required to contact their customer support by calling on their number and asking them to cancel your order on your behalf. Provide the representative with all the necessary details related to your order and let them process the cancelation for the same.
Keep reading and know in detail the entire criteria and procedure for canceling your order on Guitar Center so that you do not have to face any issues with it.
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Can You Cancel Any Order On Guitar Center?
Not all the orders on Guitar Center can be canceled. Remember that you can cancel only those orders from Guitar Center which have not been shipped yet. So, make sure that you cancel in time the order that you have placed.
As for the returns, you will have to make sure that the items you return are in their original packaging otherwise a fee of 15% of the product price shall be charged to the customers from the payment amount for the restocking purpose.
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How To Cancel Guitar Center Order?
If you have decided to cancel the order that you had placed from Guitar Center, then you will be required to contact their customer services, for which you have only and only one way. Let us discuss this method in detail with you for your convenience.
How To Cancel Guitar Center Orders Over The Phone?
Let us first begin with the easiest and most straightforward method of canceling your Guitar Center order. Here, you are required to make a phone call to the customer support of Guitar Center and ask them to cancel an order that you have placed from their platform.
You will have to dial the number 1 (866) 498 7882 on your phone and you will be connected to one of the customer support agents of Guitar Center who you can speak to and make your request for the cancelation of your respective order.
You will be required to provide them with some of your important account details as well as your order details so that they can easily and quickly process the cancelation of your order. As you provide the details, the representative shall locate your order and will cancel it for you before it gets shipped.
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When Can You Return A Guitar Center Order?
After receiving the product from Guitar Center, you have a period of 45 days from that time within which you are eligible for making a return for most of the items and get a full refund.
However, there are some exceptions. For instance, the recording devices, DJ equipment, workstation keyboards, rack signal processors, and lighting/fog machines are to be returned within 14 days from the day you receive these products.
In the case of vintage instruments, you are only allowed a window of 14 days to return the orders.
However, there is no return allowed for some products which include clearance items, Apple hardware, discontinued items, books, opened software, CDs, videos, software downloads, vinyl records, tubes, earplugs, earbuds, cartridges, turntables, in-ear monitors, clothing, and any special orders. So, once you receive any of these orders, you will have to keep them no matter what.
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How To Contact Guitar Center Customer Service?
Apart from the cancelation option, there can be certain reasons why you would need to reach out to the customer support of Guitar Center and raise your query. For this, you have certain ways from which you can choose one.
You can call on their customer support number which is 855 697 0864. In the case of Espanol, the number is 877 687 5402. The phone call services are available from Monday to Friday between 6 am and 9 pm PT, and from Saturday to Sunday between 7 am and 7 pm PT.
If you want to directly visit their official address, or send a physical mail to the address of Guitar Center, then the official address that you need to know is 4005 N. Norfleet, Kansas City, MO 64161.
You can also go for the online chat option which you will find on their official website through which you can have a live chat with one of the agents of Guitar Center.
Wrapping Up
We hope that with the help of our guide, you have been successful in canceling whichever order you had mistakenly made on Guitar Center and that you didn’t find any kind of difficulty in doing so. If there is any other order on any other platform that you would like to cancel, feel free to let us know in the comments.
