How To Cancel Virgin Active Membership? 2 Easy Ways!

cancel virgin active membership

There will come a time when you have to cancel your Membership due to your own personal reasons and the membership of gyms also comes in this list. Out of many gyms if you are facing issues in canceling your Virgin Active Gym Membership, then we are here to help you out in this. 

Virgin Active is a chain of health clubs that has gyms in various countries which includes- South Africa, Namibia, Australia, Thailand, Botswana, Italy, Singapore, and the United Kingdom. People from different areas will take their memberships and improve their fitness.

But, somehow if you ever feel that this gym is not good for you or maybe you find out a suitable alternative in place of Virgin Active Gym, then you can easily cancel its membership at any time. Here you can do so. 

To cancel your Virgin Active Membership, follow these simple steps- Open Virgin Active App> Go to “Manage Memberships”> Select “Cancel Membership” and you are all done with your cancelation. 

Also, read How To Cancel Bannatyne Membership?

Virgin Active Membership

You have two types of membership options for Virgin Active. 

  • Digital Membership 
  • Join A Club

Take a look at this table to know about membership plan costs.


Online Digital MembershipOnline Plus Digital Membership
89 to 99 Per month179 to 199 per month


Off-Peak ClubPremier/Premier SelectCollection
300 to 790 per month300 to 1050 per month940 to 1160 per month690 to 830 per month1670-2490 per month

Can You Cancel Your Virgin Active Gym Membership?

Yes, you can cancel your Virgin Active Gym Membership. Note that, if your contract commitment period has expired, you must cancel within 30 days.

During 30 days period, you will be charged a prorated amount of your membership which will be gathered through direct debit.

Conditions For Canceling Virgin Active

Well!! If you are sure about your membership cancelation with Virgin Active, then there are some conditions that you will need to know before cancelation. The conditions are explained below:

  • If you are in your initial period of membership, then you can cancel it by providing a 20 days notice period to [email protected] along with some cancelation fee before cancelation.
  • For 12 monthly contract, you need to pay 2-month installments 
  • For 24 monthly contract, you need to pay 4-month installments. 

How To Cancel Virgin Active Membership Over Phone?

You can easily cancel your Virgin Active Gym Membership by making a call to their customer support service team and asking them to cancel your membership with them. Follow these steps to do so:

  • Call 02077179000
  • Talk to one of their team members and ask them to cancel your membership
  • Provide them with your registration and other information for verification
  • They will guide you through your cancelation procedure
  • Once done, you will get a confirmation message of your membership cancelation. 

How To Cancel Virgin Active Membership Online?

If you are an introvert, and you don’t like to talk to someone directly on the phone. Then, you have the other way also to cancel your membership.

You can cancel your Virgin Active Membership online from their website. Here are the steps to so do:

  • Visit Virgin Active Website from your browser
  • Navigate to the “Your Membership” tab
  • Go to “Manage Membership”
  • Click on “Cancel Membership”
  • Check your email for the confirmation message

After you have done your cancelation steps with any of these methods, your cancelation request will be processed within 20 to 30 days and after that, you are free from your Virgin Active Memberships.

Also, read How To Cancel Premier Inn Booking? Last Minute Cancellation Tips!

Can You Get A Refund From Virgin Active?

If you have paid in advance for some months (6, 12, or 24 months) then you can submit your refund request for unused months.

Suppose, if you take a 12 monthly membership with full payments but you use the membership only for 3 months, then you can get your refund for the rest 9 unused months. However, it must be announced 20 days in advance. 

If you cancel within 5 days of your cooling off period, then you can get your full refund for your membership. 

Can You Freeze Your Virgin Active Membership?

Yes, you can. If you ever feel like you don’t want to use your membership for some months, then instead of canceling it you have the option to freeze your membership in order to save your money.

You are allowed to freeze or pause your membership for 1 to 6 months in a one-year cycle. Keep in mind that only in terms of medical or travel reasons, you can freeze your Virgin Active Membership. 

Frequently Asked Questions

Is There A Virgin Active Cooling Off Period?

Yes, you have 5 days cooling off period to cancel your Virgin Active Membership and get your full refund for that. 

Is Virgin Active Charges With A Cancelation Fee?

Yes, while canceling your membership with Virgin Wines, you will be charged some amount of cancelation fee. 


Well!! We are glad to help you in canceling your Virgin Active Membership. Hope it is the same from your side as well.

If you face any kind of difficulty while canceling your membership even with these methods, then you can share it with us in the comment box. We will surely get back with more solutions for you. 

Aiden is an entertainment enthusiast who loves to explore different online apps/ sites. As she is frugal, she knows how to spend money wisely. Instead of buying costly subscriptions, she proceeds with free trail first. She also knows when and how to cancel subscriptions. Writing is her hobby, so she shares how to cancel tutorials on via blogs.

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