How To Cancel Macy’s Order? 5 Steps For Easy Cancellation!

how to cancel macy's order

If you love online shopping and buy stuff frequently from several platforms then you must have ordered your favorite clothes and accessories from Macy’s. But what if you don’t need the order you placed anymore? If you placed the wrong order and don’t want to receive it now then we can help you cancel your Macy’s order. 

Macy’s is a chain of department stores where you can purchase the latest fashion on clothing, accessories, shoes, beauty products, jewelry, and much more. You can shop several items online from their platform at discounted prices and even receive them with no-cost shipping. It is easy to order at Macy’s but it is also easy to cancel an order you don’t need now.

You can easily cancel your Macy’s order online with not much hard work by visiting their official website and canceling the item from the Orders section. You are also allowed to return your Macy’s order item online or in-store if there are problems with the order. 

How Can I Cancel My Macy’s Order?

You can easily cancel your Macy’s order online from their official website. 

1. Open the official website of Macy’s on your device and Sign in to your account. 

2. From your account page, go to the Orders section and choose the order you plan to cancel. 

3. Now hit the Order Details link from that order and you will be taken to the Order Details page. 

4. From the page, click on the Cancel Order link to proceed with order termination. 

5. You will be required to confirm your cancellation procedure. Click on the Yes button and confirm. 

You will receive an email from Macy’s that your order has been canceled. 

Cancel Macy’s Order From Guest Account

1. Move to the official website again and navigate to Macy’s Purchase History

2. From the Order Details page, hit the Cancel Order option. 

3. You will now be prompted to confirm your cancellation procedure. Click on Yes and make confirmation. 

They will send you an email that your order has been canceled. 

How To Return Macy’s Order?

If your ordered item has some problem or you are not satisfied with it then you can return it through the mail or even in a Macy’s store. 

1. Go to the official website and Sign in to your account. 

2. Now find the order that you wish to return and then select the items you want to send back. 

3. You must now print out the mailing label as per your items and also the Confirmation page. 

4. Pack all the items you wish to return and attach the label that you printed. Take the package to your nearest UPS location and mail it to their address. 

5. If there is a Macy’s store near your location, you can return the item there by providing order details and other proof they ask for.

Macy’s cancel order- FAQs

How Long Does Macy’s Take To Refund A Cancelled Order?

If you cancel a purchase at Macy’s or return your order if there is some problem with it then you will first receive an email from them regarding the receiving of your returned order or the termination of your order. After that, it may take them about 3-5 business days to reflect the refund amount in your account. 

Can I Cancel A Macy’s Furniture Order Before Delivery? How To Cancel Macy’s Order After 30 Minutes?

If you ordered a furniture item from Macy’s then you will be able to cancel your order within 30 minutes of confirmation of the order. Canceling would be possible only during those 30-40 minutes time. You can cancel the order from the official website by clicking on the Order Details link. 

Why Did Macy’s Cancel My Order? My Macy’s Order Never Arrived

It doesn’t happen frequently but there are situations when Macy would cancel an order. Maybe the phone number and address you provided them do not match the one with your bank account information. There can also be a mistake from their side when they shipped your order to the wrong address. Whatever the reason is, you can always contact their Customer Service department and they will help you with your situation. 

How Can I Contact Macy’s Customer Service?

If you have some problem with your Macy’s order or have issues with the services provided by them then you can contact their Customer Support department by dialing their help number 1-800-289-6229. You can also visit the Macy’s Help Page for more contact details. 

Wrap Up

Macy’s is a hub to get the items you desire by easily placing an order online from their website or shopping in-store. However, if you already ordered an item at Macy’s and don’t require it anymore then you can go through the detailed steps of order cancellation discussed above and follow them to cancel or return your order. Macy’s Customer Support department will help you with more information. You can also cancel your Finish Line order and Fashion Nova order.

Cancelling your subscriptions and memberships will become hassle free with easy to digest "How-to" articles by Rachel.

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