How To Cancel Postmates Order? 6 Quick Cancellation Steps!

how to cancel postmates order

What can be more exciting than getting your favorite dishes delivered to your home so that you enjoy them in comfort? But what if you placed a wrong order that you didn’t really need or had to cancel an order due to any other reason? No worries, if you placed the wrong order on Postmates and don’t need it anymore then we can help you cancel it.

Postmates delivers food, groceries, and more from restaurants and retailers affiliated with them to your home. You can choose from the available restaurants or grocery stores and get your favorite meal or grocery order delivered to your doorstep with just a few clicks. 

You can easily cancel your Postmates order online from their official website by signing in to your account and visiting the Order Status page. You can also request a refund from Postmates from their Deliver section.

How Can I Cancel My Postmates Order? What Happens When You Cancel An Order On Postmates?

You can cancel your Postmates order easily from their website or through their application. 

1. Launch the Postmates app on your mobile device or directly go to the Postmates website. 

2. Sign in to your account by providing the credentials if needed and then navigate to the Order Status page. 

3. From the Order Status page, hit the Help button. 

4. Now from the menu options, select Cancel Order

5. You will have to select a reason for your subscription cancellation and when you are done, hit the Continue option.

6. You can cancel the subscription by clicking on the CANCEL DELIVERY option. 

You will be able to cancel your order till the Postmates delivery person has not yet been dispatched to the merchant for your order. If you wonder whether you will get a refund or not then the only possible way to get a refund is if you cancel your order prior to the merchant accepting your order. But you have to be quick with your actions or you won’t get any money back if the order has been accepted by the merchant and they have started processing your order to ready it to be delivered to you. 

Will I Get A Refund From Postmates?

Postmates does not allow order refunds to customers but can provide compensation if there is a problem with your order. However, you may get a complete refund if you cancel your order immediately after placing it as it would still not be processed or prepared for delivery. 

You can request a refund from their official website.

1. Visit the official Postmates website to initiate the request. 

2. On the top right of the page, click on your Avatar or profile icon. 

3. Now navigate to the Deliveries section and choose the order from the list that you wish to get a refund for. 

4. Go to Contact Support and you will be connected to a representative from Postmates.

5. Tell them about your refund request and they will review your reasons. If you are eligible, you will receive a refund from them. 

Postmates Cancel Order- FAQs

Can You Cancel A Postmates Delivery? Do I Get Charged If I Cancel My Postmates Order?

Yes, you can cancel your Postmates delivery whenever you want. But whether you will be given a refund or you will be charged with the partial or complete order fee depends on how quickly you cancel your order. If you cancel your order late after the restaurant has already begun to process your order or after the delivery person has collected your order from the merchant then you might be charged fully or partially for your order. 

How Long Does Postmates Take To Refund A Cancelled Order?

You can only get a refund for your Postmates order if you quickly cancel it before the restaurant or the merchant initiates processing it or if the delivery person didn’t pick up your order yet. If you are eligible for a refund then it may take about 1-3 business days to reflect the amount in your account. 

Can I Cancel Postmates Order For Taking Too Long?

Yes, you can cancel your Postmates order if it is taking too long. But they will first review your order and see how late the order is. If you are eligible, you will be provided with a refund. 

How Can I Contact Postmates Customer Service?

If you have queries related to your Postmates order then you can contact their Customer Support department by visiting the Postmates Help Page. You can also get personalized support for your concerns by logging in to your account. 

Wrap Up

Postmates can help you get your food, groceries, and more delivered at home with not much effort. But if you placed an order on Postmates and no longer require it anymore then you can carefully go through the steps discussed above in detail to cancel your order. Follow the Customer Service instructions to learn more about your queries. You can also cancel your Just Eat Order.

Cancelling your subscriptions and memberships will become hassle free with easy to digest "How-to" articles by Rachel.

Leave a Reply

Your email address will not be published. Required fields are marked *