Want to stop using Xoom Energy because you’ve found a better energy supplier? Although we recognize that terminating a service can be difficult, don’t worry—we’ve got you covered! We’ll walk you through the easy steps to cancel Xoom Energy service without any difficulty in this article. So let’s get going!
A retail energy supplier, Xoom Energy serves both residential and commercial customers in deregulated energy markets across the United States and Canada. Services include electricity and natural gas. With a focus on client satisfaction, Xoom Energy works to deliver dependable energy solutions and top-notch client support.
The only way to cancel your Xoom Energy Service is to directly contact Xoom Energy Customer Service over the phone call and ask them to cancel your service.
How To Cancel Xoom Energy Service Over The Phone?
You might need to cancel your Xoom Energy service if you’ve chosen to change energy companies or relocate. The process of canceling Xoom Energy service is comparatively simple and can be done over the phone. Here is how to stop receiving services from Xoom Energy:
- Obtain your account details, such as your account number and the address where the service is installed, before calling Xoom Energy to cancel your service.
- To begin the cancelation process, dial 888-997-8979 to reach Xoom Energy’s customer service line. Call 855-203-3808 (Georgia Customers) and call 833-355-9666 (Texas Customers). You will be questioned by the customer service agent to verify your identity and account information.
- Tell the agent that you want to stop receiving Xoom Energy service. They might inquire as to your cancellation’s cause, but it’s not required.
- Give the representative your final meter reading if you’re leaving the property so they can calculate your final bill correctly.
- The representative will confirm the cancellation of your Xoom Energy service after receiving all the required information. A confirmation number will be given to you for your records.
In general, terminating your Xoom Energy service over the phone is a quick and easy procedure. You can easily cancel your Xoom Energy service by following the instructions above and making sure you have all of your account information on hand.
How To Cancel Xoom Energy Account?
After canceling your Xoom Energy Service by contacting their customer support service team, you can also submit your request to delete or cancel your Xoom Account to their team. You can submit your Account Deletion request from Xoom Energy Contact Us Page in which you need to fill out their Contact Us Online Form. Select “Cancel Account” from the drop-down menu for the “Reason” category.
You need to fill out the entire form and after that hit the “Submit” button. After that, your account deletion will be submitted to their team and after some time, your account will be permanently deleted by them.
How To Contact Xoom Energy Customer Service?
There are several ways to get in touch with Xoom Energy’s customer service department if you need to, including to start the cancellation process:
- Phone calls are the simplest and quickest way to get in touch with Xoom Energy’s customer service. Calling their customer service line at 888-997-8979 will connect you with a representative who can answer your questions. Their Phone Call Customer Service Timings are- Monday to Friday 8 am to 11 pm and Saturday 9 am to 7 pm.
- You can chat with a customer service agent using the online chat feature that Xoom Energy provides on its website. To start a chat with them, just click the “Chat Now” button on their website and adhere to the instructions. Live Chat Opening Hours are- Monday to Friday 8.30 am to 5.30 pm
- The customer service department of Xoom Energy can be reached via email at [email protected]. Please be aware, though, that email support may take longer to respond to than phone or chat support.
- On social media sites like Facebook, Twitter, YouTube, Linkedin, and Instagram, Xoom Energy is active. They will answer your question as soon as they can via message or tweet, which you can do.
Frequently Asked Questions
Does Xoom Energy Have A Cancelation Fee?
The Xoom Energy Agreement may be terminated at any time by contacting XOOM Energy, but if you do so before the twelve (12) month term has ended, you will be required to pay a $100 early cancelation fee.
How To Change Your Xoom Energy Plan?
You can change your Xoom Energy Plan from Xoom Energy Upgrade Page. Select your State under Change My Plan section and follow the instruction properly to change your Xoom Plan.
Conclusion
In general, closing your Xoom Energy account is a quick and easy process that doesn’t require much time. You can easily cancel your Xoom Energy account by following the instructions above and making sure all of your account information is available. Also Know, how to cancel The We Energies Service