Are you using the services of We Energies for electricity and natural gas? If you are then are you really satisfied with them? If you are having issues with We Energies then we can help you cancel the services by providing you with easy and effective steps for termination.
We Energies or the WEC Energy Group provide electrical service and other natural gas and steam energy to selected areas. You can easily make an account on We Energies and manage it from the application itself.
If you are planning to terminate your commitment with them then you can cancel the We Energies services online from their website. You can also request their Customer Care department to cancel your service by dialing their Support contact number.
How Can I Cancel We Energies Service?
The Customer Care department of We Energies will help you cancel your services.
Cancel We Energies Via Phone Call
1. You will be required to dial their Customer Support number 1-800-242-9137.
2. They will connect you to one of their representatives and you can request them that you wish to cancel your We Energies service.
3. Give them all your account details and other personal information they may require.
4. Request them to provide you with a service cancellation confirmation message.
Cancel We Energies Online
1. You can also cancel the services online by visiting the Start, stop, move energy service page.
2. First choose if you are already an existing We Energies customer or not.
3. You can then choose the required service whether you wish to move, stop, upgrade service, and more.
4. Now click on the Continue button at the bottom of the page and follow the steps as prompted to complete the cancellation.
How Do I Create A We Energies Account?
You might need to create a We Energies account to get access to your bills and pay them eventually. You can also keep a record of your billing and payment history and access it anytime you want. It is easy to register for an account and you need to provide your Account Number for that. The Account Number is the 15 digits number that you can find in your monthly energy bill. You will also be required to provide the Customer Name and it should be similar to the one on your monthly bill.
The other thing you require to create the account is the last four digits of your social security number. You will be provided account access if your social security number matches the one in their records.
How Do I Cancel A Payment On We Energies App?
You can create scheduled payments on your We Energies application and if you don’t want to continue with them, you can also easily cancel them.
1. To cancel your scheduled payments, you must open the application on your device and sign in to it.
2. You must now visit the My Bill section from your account page to proceed.
3. Now go to Access Your Payment History. You can search for the scheduled payment you wish to cancel.
4. Tap on Cancel Scheduled Payment and confirm the procedure.
How To Change Name On We Energies Account?
If you want to change the name on your We Energies account or wish to update other account information then it is possible.
1. Visit the official website or open the application on your device.
2. Sign in to your We Energies account to proceed with changes.
3. Navigate to the Settings section on the screen page.
4. Go to Account Preferences and choose the account you wish to make changes to. Confirm the step and you are done.
You can also add another account to your profile. Go to the Settings page and then choose the Edit Profile option. Hit the Add Account button and choose the account you wish to add to your profile and it’s done.
We Energies Cancel Service- FAQs
Can I Start Or Stop Services In We Energies App?
No, you cannot initiate or end the services of We Energies from the application on your device. You will have to visit the official website for the same or contact their Customer Service department for the same. You can however keep a record of your bills and payments on the app.
Does We Energies Have A Grace Period?
Yes, We Energies does provide the users with a grace period to provide them with your completed form. They are given about 3 business days to complete the procedure. You can dial their help number to learn more.
How Can I Contact We Energies Customer Service?
If you have queries or doubts related to the services provided by We Energies then you can contact their Customer Support department which is ready at your service 24/7.
You can dial their Help number 1-800-242-9137 for service cancellation or go to the website for more contact details. You can also send them an email regarding your queries. Visit the We Energies Contact Us Page for more details.
Wrap Up
There are several energy services like electrical, natural gas, steam energy, and more provided by We Energies. But if you are already using it and are unsatisfied with the services or need to terminate it due to any other reason then follow the above-mentioned steps to cancel We Energies.
Get in touch with their Customer Service department for more of your questions and they will help you accordingly. You can also cancel your ComEd service.
