How To Cancel John Lewis Order? 4 Effective Ways!!

How To Cancel John Lewis Order?

Do you know that you can almost shop everything from John Lewis? Yes, John Lewis provides almost all range and variety of products, and due to this most people made mistakes while ordering and fail in canceling their orders. Don’t Worry!! Here in this article, you will be guided properly on how to cancel John Lewis order. 

John Lewis is a British Retail company that sells a variety of goods, such as apparel, home goods, electronics, and cosmetics, in both stores and online, and is renowned for its high-quality goods and first-rate customer service. If you need to cancel your order from John Lewis, then try these effective methods. 

You have 4 ways to cancel your John Lewis Order. These include the following.

  • Cancel Online
  • Cancel Via Email 
  • Cancel Over The Phone
  • Cancel Via Mail

Can You Cancel John Lewis Order?

Yes, you can cancel your Lewis Order online before it’s dispatched. Once the order is dispatched you are not able to cancel it online. You can either proceed to return the order after delivery or decline acceptance during delivery. Do keep in mind that some products, such as made-to-order or perishable items, cannot be returned, exchanged, or refunded. 

How To Cancel John Lewis Order Online And Get A Refund?

It’s simple and only takes a few simple steps to cancel an order with John Lewis online. To cancel your John Lewis online order, follow these steps:

Step 1: Visit The John Lewis Website

You must first visit the John Lewis website to cancel your order. Use your email address and password to log into your account at You must first register for a John Lewis account if you haven’t done so already.

Step 2: Access Your Account

After logging in, locate the order you want to cancel on your account dashboard. Look for the specific order you want to cancel by selecting the “My Orders” tab.

Step 3: Change Your Order

You can review the order details on the page that opens when you click on the order you want to cancel. Click the “Change your order” button if you want to cancel the order. A justification for the cancellation, such as “changed my mind” or “ordered in error,” will be requested of you. From the drop-down list, choose the appropriate justification, then confirm your cancellation.

Step 4: Wait For Confirmation

John Lewis will send you a confirmation email after you cancel your order. The cancellation reason and any owed refunds are included in the email’s description of the order cancellation. To confirm that your order has been canceled, get in touch with John Lewis customer service if you don’t receive a confirmation email within a few hours.

Step 5: Check Your Account For Refunds

If you already paid for the order to be canceled, John Lewis will credit your account using the original payment method. Depending on your bank or credit card provider, the refund might not appear in your account for a few days.

How To Cancel John Lewis Order Via Email?

You can cancel your John Lewis order by submitting an email to their team. Click here to move to the email page and choose the preferred options from the drop-down menu. Fill out the required form with all of the asked details and hit the “Submit” button. Your form will be submitted to you via email and they will contact you soon to give you information about your order cancelation. 

How To Cancel John Lewis Order Over The Phone?

Follow these simple steps to cancel your John Lewis Order over the phone. 

  1. Call the John Lewis Customer Service Number 03456 049 049 between 8 am to 9 pm, 7 days a week, and wait for the representative to connect you on the call. 
  2. Give your order number and any pertinent information about the product you want to return.
  3. If you decide to cancel an order, be sure to include a clear explanation, such as “I changed my mind” or “I ordered in error.”
  4. Request them to get a confirmation of the cancellation.
  5. The agent will verify the cancellation and any refund you are entitled to.

How To Cancel John Lewis Order By Sending Mail?

You can also try canceling your John Lewis Order by sending them a well-written cancelation notice via mail at their address. Add all your necessary details related to your order and your contact details in the letter. Don’t forget to include the intention of writing the letter. Make sure to include a valid reason for canceling the order. Send the composed notice to the John Lewis team via mail. 

John Lewis Mail Address:

Customer Services,,

Selectapost 57,

Sheffield S97 3GL

How To Return John Lewis Order?

If the order is delivered to you and you are dissatisfied with the product, then have the option to return your John Lewis order. If you purchased your order online from the John Lewis website, then for its return you need to return it from its website with these steps. Go to your account> Go to My Orders> Select the order> Return The Order. 

If you purchased your products from the John Lewis store, then for its return, you need to visit the same store for returning your order along with all necessary details in your hand. 

Frequently Asked Questions

Can You Get A Refund From John Lewis?

John Lewis Cancel Order Refund. Yes, after you canceled or returned your order, your refund will quickly start processing and within few days you will get your refund. 


Canceling John Lewis Order is a straightforward process. Just by simply clicking on the “Change order” option, you can easily able to do so online, if you are eligible for canceling online otherwise get the help of their customer support service team for the cancelation process and get back your refund from it. Also Know, how to cancel West Elm Order.

I have been writing articles on from the very beginning. I research before writing tutorials and make sure to pen it down in such a way that it becomes easier to understand by users.

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