How To Cancel Viagogo Ticket Order?

How To Cancel Viagogo Ticket Order?

You purchased the Viagogo Ticket, but now you need to cancel it. Can you do so? Here is everything you need to know about Viagogo ticket cancellation.

Viagogo is a multinational ticket exchange or selling company, that provides you with tickets for popular concerts or shows on a sale. Its popular categories include- Pop, Rock Music, Football, Tennis, Theater Tickets, and Rugby. 

You can not cancel your Viagogo Ticket Order, because the Ticket purchases on Viagogo are final. You can then re-list them. 

Can You Cancel Viagogo Ticket Order?

Once you purchase the tickets from Viagogo, then your purchase is confirmed. You are not allowed to cancel or even exchange your Viagogo Tickets. But, you can do one thing, if you don’t want to use your ticket. 

Before the event starts, you can re-list your ticket by clicking on the “Sell” link for the event you have bought tickets for. 

Viagogo will then sell your ticket to the new buyer. Don’t Worry!! This re-listing process is free. 

Also Read: How To Cancel SeatGeek Ticket?

How To Cancel The Viagogo Sale?

If you sold the tickets on Viagogo, but now you want to get your sale- 

  1. Navigate to “My Tickets”> Sale
  2. Choose the sale to cancel 
  3. Tap on the “Make Changes” option 
  4. Click on “I don’t have the tickets” 
  5. Submit the request

How Do I Delete My Listings? Viagogo Delete Listing

Before the tickets sold, you can delete your Viagogo Listings with the following steps- 

  1. Head towards the “My Tickets”> Listings
  2. Find the Listing you want to delete
  3. Click on “See Actions”> Delete
  4. Choose “Yes, Delete it” and confirm your deletion. 

Also Read: How To Cancel Ticketmaster Ticket?

How To Delete Viagogo Account?

If you no longer want your Viagogo Account, then you can follow these steps and delete your account permanently. 

  1. Login to the Viagogo Account
  2. Go to your Account Settings
  3. Click on the Delete Account button from the bottom of the Account settings

Frequently Asked Questions

How To Check If Viagogo Tickets Are Valid?

For physical tickets, you can check the date, spelling, website link, and quality of the ticket. You can also contact the Event Organizer team to verify the authenticity of the tickets. 

Can You Get A Viagogo Refund?

No, the purchase of tickets is final and you are not allowed to cancel it and get any refund for that. 

Why The Viagogo Tickets Not Received?

There could be many reasons from your side, that your Viagogo Tickets are not received. You need to go to the Purchase section to ensure that the tickets are purchased properly or not. 

How To Contact The Viagogo Customer Support?

Go to the “Contact Customer Support” page and log in to your account. Then, you will get connected with their support team. You can also contact them via email at [email protected] 


That’s how you can use your purchased Viagogo Tickets properly if you don’t need them anymore. Just simply re-list them and it will be handed to the new buyer. If you are not using your Viagogo Account, then you can simply delete it.

I have been writing articles on from the very beginning. I research before writing tutorials and make sure to pen it down in such a way that it becomes easier to understand by users.

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