How To Cancel Ticketmaster Ticket And Get A Refund?

How To Cancel A Ticketmaster Ticket And Get A Refund?

Canceling tickets becomes easier and handy if you have purchased them from a good reliable online platform like Ticketmaster. Yes, you can able to cancel a Ticketmaster Ticket easily within a few steps.

Sometimes you book a ticket to your long-awaited event but then have to cancel your plans for whatever reasons. And, in such cases, if you have taken your ticket from Ticketmaster, then you often get eligible for a refund for the postponed ticket on canceling it within 24 hours. However, it subject to certain conditions. 

To cancel your ticket on Ticketmaster, you need to log in to your Ticketmaster account and go to your Profile section. Select the My Tickets option, look for the ticket you want to cancel, and click on the Cancel button

To know in detail about the cancelation as well as the refund of your ticket that has been purchased from Ticketmaster, you should continue reading this article. 

Ticketmaster Right Of Cancellation

You are allowed to cancel your Ticketmaster Tickets, but the tickets that you purchased from Ticketmaster are non-refundable.

According to Ticketmaster’s Fan Guarantee, in some cases, you will get a refund, only if you cancel the ticket within 24 hours of purchasing it.

How To Cancel A Ticketmaster Ticket? 

How To Cancel A Ticketmaster Ticket And Get A Refund- How To Cancel A Ticketmaster Ticket? 

If you want to cancel a ticket that you have purchased from Ticketmaster, then you will be required to follow the simple steps that have been provided below. 

  • First of all, you need to head to the official website of Ticketmaster on your web browser. 
  • Then, log in to the account from where you have ordered that ticket.
  • Open the Profile menu of your account.
  • Go to the My Tickets option from the menu. 
  • There, you will see a list of all the orders of the tickets that you have placed till now. 
  • Look for the order that you would like to cancel and select it.
  • Finally, click on the Cancel button and click the OK button

As you follow the steps provided above, your ticket order that you had placed on Ticketmaster shall be terminated. The cancellation process will take up to 14 days for successful completion.

How Do I Cancel Ticketmaster Transferred Tickets?

If your Ticket transfer request is not completed yet, then you can follow these steps to cancel your Transferred Tickets-

  1. Login to your Ticketmaster Account
  2. Go to My Events and look for the order to cancel
  3. Click on Cancel Transfer
  4. Confirm the cancellation by tapping the Yes button
  5. Your transfer will be canceled, and the ticket will returned to your account.

For more clarity, watch this video for a step-by-step guide for canceling Transferred Tickets.

How To Get A Refund From Ticketmaster? 

You are eligible to get a full refund from Ticketmaster if the event for which you ordered the ticket has been fully canceled from their end. In such a case, you are not required to take any action as the refund amount shall automatically be credited to your linked account within a few business days. 

In the case that the event for which you purchased a ticket on Ticketmaster has been postponed or rescheduled, the new event information shall be provided to you via your linked email address in which you will also see the option of refund if the event organizer has allowed for it. 

Some organizers provide a full refund for the postponement of the events, some provide partial refunds, and some do not provide any refund. This means that in the case of postponement of your event, you will need to check whether or not you are eligible for a refund. 

For this, log in to your account and look for the event that has been postponed and thus, you want to cancel it now. Under the Self-Service option, you need to look for the Refund link. If the Refund link is available, then it means that you can get a refund. Follow the instructions and get your refund.

If the Refund link is unavailable, you need to contact the Support Team and get their assistance.

How To Contact Ticketmaster Customer Service?

There can be several reasons why you might want to contact the customer support of Ticketmaster, it can be an issue with your order, and at other times, you might just need to contact them for some query. 

If you need to contact the customer support of Ticketmaster, then you have to first log in to your Ticketmaster account and head to the My Tickets section on the screen. Then, choose the order regarding which you need help and click on the Chat icon.

You can Submit a Request by filling out this Request Form and sending it to their team.


Can You Cancel Ticketmaster Tickets Within 24 Hours?

Yes, according to the Ticketmaster Fan Guarantee Refund Policy, you are allowed to cancel your tickets within 24 hours of purchasing them to get a full refund.

Can I Cancel Tickets I Recently Bought On Ticketmaster?

Yes, you can. Tickets are non-refundable if you purchased them from the Ticketmaster. But, in some cases, if you cancel the ticket within 24 hours, then you will be eligible for a refund.

Why Ticketmaster Cancelled My Tickets?

Your tickets will be canceled due to any of the following reasons- A re-seat with the venue, Booking over the time limit, Event status change, or Refund request.

How Long Is The Ticketmaster Refund Time?

The timings required to process the cancelation of the tickets ordered from Ticketmaster can vary from one ticket to another. However, the entire process from cancelation to a refund doesn’t usually take more than 30 days for the event organizer. 

Can You Change Your Ticket Listing On Ticketmaster?

Yes, as a seller, you are allowed to change the listing of your tickets on Ticketmaster as long as they have not been sold. Once you sell them, you cannot remove them from the listing. 

Wrapping Up

That was all that you needed to know about the cancelation of the ticket Ticket orders placed on Ticketmaster and how to find out whether or not you are going to get a refund for the canceled ticket. If there is any other order that you want to cancel from another platform, feel free to reach out to us for assistance with that, too. 

Michal, author at provides "How to Cancel" tutorials mostly related to subscription and order cancellations.

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