If you believe that the services you are getting with your T-Mobile subscription are costing you too much and you have a better alternative like Google FI, Walmart Family Mobile, or Ting, then you should quickly switch to the other company and cancel your T-Mobile service right away.
Phone calls and the internet are something that is inevitable in the present world. You cannot pass a single day without having access to such facilities. With this, many companies have been offering such services with feasible prices to make their place in the competitive digital world, one of them being T-Mobile. And, since many other companies are providing better plans, everyone would want to switch the service.
To cancel your TMobile service, you can either visit a local TMobile store physically and talk to a representative over there who will guide you entirely through the cancelation process, or alternatively, you can also schedule a call from the company and get your service terminated.
To know in detail about the TMobile service and its cancelation procedure so that you are not stuck within and do not have to pay for another billing cycle, keep reading this article.
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How Do I Cancel My TMobile Service?
There are currently two ways in which you can cancel your TMobile service on your own. While the first method requires visiting a store in person, through the other method you can simply cancel your subscription over the phone.
We shall be discussing both methods right below so that you can choose the one you are more convenient with.
How To Cancel T-Mobile Service In Person?
You can visit a local T-Mobile store in your neighborhood on your own if you wish to terminate your TMobile service.
You will have to talk to a company representative in the store and explain to them why you wish to cancel the respective service. They will explain the entire cancelation process to you. Follow the representative’s guidance and your subscription shall soon be terminated.
Also, do not forget to take the equipment connected to your account of T-Mobile if any.
How To Cancel T-Mobile Service On Phone?
If you do not wish to personally visit a TMobile store, you can also cancel the services over the phone for which you will be required to go through the steps mentioned below.
1. Head to the official website of T-Mobile on your device.
2. You will see the Contact & Support tab at the top menu on the screen, hover over it.
3. Now, tap on the “Help and Support” option.
4. Move to your T-Mobile Account section.
5. Scroll through the options available over there and select the “How-Tos” section.
6. Now, tap on the “Manage Your Account” option to see the further menu.
7. Next, you have to select the “Cancel Service” option.
8. Scroll down the options and select the “Schedule a Callback” option present on the screen.
With this, you will be able to schedule a callback from T-Mobile customer service. You will be connected to a representative via the phone call to whom you will be required to explain that you do not want the T-Mobile services anymore and wish to cancel them. They will cancel the services for you. Make sure to ask them to provide you with a confirmation of the successful cancelation of the service.
Can I Cancel A T-Mobile Line Online?
The best way to cancel your T-Mobile line is by making a call to their customer support number. However, you can also drop a text at their social media handle and see if a representative responds to your message and then you can ask them about the cancelation of your line and see if they can help you with that.
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Is There A Cancelation Fee For Cancel T-Mobile Internet?
Yes, when you cancel your T-Mobile service during the last month, they will ask you to either pay your monthly recurring charges or you will be required to pay an amount of $50. You can choose what you would prefer to pay depending upon what is charging you less.
However, if you terminate your T-Mobile service within the first twenty days of starting a contract with them, you will not be asked to pay any kind of cancelation charges.
Can I Pause My T-Mobile Service?
You are given an option through which you can suspend your T-Mobile service at most twice in a period of 12 months. The duration of each suspension is a maximum of 90 days. However, the thing is that you will still be required to pay a fixed lower price for the bill.
What Happens When You Stop Paying T-Mobile Bill?
If you do not pay the bill for the T-Mobile service that you have used up, the company will charge you an amount of $20 per line in the form of a restoration fee. If your account is further suspended due to not paying for the service, the restore fee and other taxes shall be included in the installment.
Can I Get A Refund From T-Mobile?
Yes, based on your final credit balance (if you requested), you can be eligible for a refund from T-Mobile. Moreover, if you have canceled your account, you will be required to wait for at least 30 days without any payment or charge so that your final charges are billed and a refund is deduced accordingly.
Wrapping Up
With this, you will be able to cancel your T-Mobile service easily. Now, it is up to you whether you would like to cancel the subscription in person or via phone call. If a T-Mobile store is nearby your residence, we suggest you should simply head to the store and complete the cancelation process because the calling process might take some time for you to cancel the services.