You ordered a pair of sunglasses from Oakley, but suddenly you see even better glasses on its website and want to cancel the first one. Can you cancel Oakley order? Let’s find this out in this article.
Oakley is an American company popular for selling sunglasses and eyeglasses. You can shop for different types of sunglasses like NFL, Snow, Training, Outdoor, Golf, Cycling, Gaming, and more from Oakley.
You can cancel the Oakley order before your lens starts to process by contacting their customer care team.
How To Cancel Oakley Order?
If you want to cancel your Oakley Order, then you need to be quick in your cancelation. Because, once your order starts to process, you are not allowed to cancel it.
So, it’s important to submit your cancelation request to the Oakley team before your order begins to process.
To cancel the Oakley order, you can contact their customer care team by calling 1-800-403-7449 and ask them to cancel your order immediately.
Note: Do not go for the Email option to contact the Oakley Customer Care team, as Email will delay your order cancelation process.
Also Read: How To Cancel Specsavers Subscription?
Can You Return The Oakley Order? Oakley Return Policy
Yes, if for any reason you are unsatisfied with your lens or sunglasses. Then you can return your order within 30 days of receiving it.
The custom lenses that are specially designed for you (as per your prescription) or damaged or used products can not be returned.
How To Return Oakley Order?
Follow these steps to return your Oakley Order-
- Go to the Return Order page
- Enter your Order Number and Email Address and click on the “Check Status” button
- Complete an online return request form
- Choose your Return Method- UPS Pick-up or UPS Store drop-off
- Return the order package to the UPS
- Once your package is received by the Oakley team, you will get a confirmation message on your email
- Your return will be completed and you will get your refund started to process.
Frequently Asked Questions
Does Oakley Refund?
Yes, once your return package is received by the Oakley team, they will issue you a full refund for that order within 5 business days.
How To Contact Oakley Customer Service?
In case of any issues, you can contact the Oakley customer service team by calling their number at 800 403 7449 from Monday-Friday 8.30 am to 5.30 pm. You can send an Email Form to their team.
Oakley Customer Service Live Chat is also available. Go to the Oakley official website> Scroll down to the bottom> Click on the “Chat with us” option from the left side of the screen.
Conclusion
Oakley lenses do not suit your face or enhance your personality. Don’t worry!! Just cancel or return your Oakley team with the steps mentioned in this article. You can also contact their team at any time, to get support in any manner.
Remember, a full refund will only be issued when your order is canceled before it is processed or returned successfully.
