This situation often comes when you need to cancel or edit your placed order. If you need help canceling Daraz’s order, this article will help you with this.
Daraz is the largest online eCommerce shopping website in South Asia. It provides its customers with the best range of products and services. The marketplace of this shopping website is Pakistan, Bangladesh, Nepal, and Sri Lanka.
You can only cancel the Daraz order before it is shipped directly from your Daraz Account or by contacting their customer support team.
What Is Daraz’s Cancellation Policy?
Daraz has a simple cancellation policy. You don’t have to go through difficult steps to cancel your Daraz order. All you need to take care of is to cancel the order before its shipment.
Once, the order is shipped, the cancelation window will be closed and you are not allowed to cancel the order.
How To Cancel Daraz Order Online?
Follow these steps to cancel your Daraz order-
- Go to Daraz’s official website and log in to your account
- Go to “My Account” and then “My Orders”
- Select the order to cancel and tap on the “Manage” button next to the order
- Tap on the “Cancel” button
- Select the reason for canceling the order
- Then, tap on the “Submit” button
Also Read: How To Cancel Shipstreak Order?
How To Cancel Daraz Order Via Live Chat?
If you are unable to cancel your Daraz order online from your window or if your cancelation will be closed, then you can contact their customer support team via the Daraz Live Chat feature and get a guide from their team for further cancellation procedures.
How To Cancel Daraz Order By Contact Form?
You can also get connected with their team by filling out the Daraz Contact Form. Enter “Your Name”, “Email” and “Phone number” and Leave them a message about canceling the order”.
Tap the “Submit” button and your form will be submitted. Their team will then contact you and guide you about the cancellation.
Also Read: How To Cancel StockX Order?
What Is Daraz’s Return Policy?
If you are not satisfied with the product delivered by Daraz, then you can return your order within 14 days from the date it is delivered to you. You can Live Chat with the Daraz customer team to return your received order.
Follow these steps to return your Daraz order, if your order is missing or defective.
- Log in to your Daraz Account
- Navigate to “My Orders”
- Choose the order you want to return
- Tap on the “Manage Order” button
- Tap on “Return Items”
- Fill out the Return Form. The options (pickup/drop-off) will be displayed on the screen
- Pack the order properly without damaging it and stick a Return Label on the top of the package.
- You can either drop off the package at the nearest center or wait for the pickup.
Frequently Asked Questions
Can You Get A Refund From Daraz?
Yes, once the order is returned successfully, then within a few days, you will get a refund for that returned order.
How To Cancel Return Request On Daraz?
Once you submit your return request, then your return request will automatically be canceled, if you are unable to drop your returned package to the nearest center within 6 days.
How To Delete Daraz Order History?
Follow these steps to delete or hide your Daraz Order History- Login to your Daraz Account> Go to “My Orders”> Select the order> Click on “View Order Details”> Tap on “Archive Order”.
How To Contact Daraz Customer Service?
For this, you can either submit their Contact Form or get connected with their team via Live Chat.
That’s how you can cancel your Daraz order. Follow any of the above-mentioned methods and cancel the order. No worries!! If you are not able to cancel, the Daraz customer service team is always there for your assistance. You can also return your order.