There are numerous home internet options and Cox Internet is one of them. If you are using Cox internet but are not satisfied with the services then you can easily cancel it. We will help you with the required steps to cancel your Cox internet.
Cox Internet claims to provide high-speed cable internet services to all its users. You can choose the plan you love and that works well for you from the many available options and enjoy streaming at a high speed. Cox ensures that you are always online and connected to the world.
To cancel your Cox Internet Services, you will have to call on their Customer Support number and tell them about your decision. You can also visit a Cox store to cancel your Cox Internet and return the equipment then and there easily.
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Cox Internet Service Plan And Prices
One of the largest and most popular broadband companies in the States, Cox Internet, provides home internet and other related services to its customers. With Cox Internet, you get high-speed internet, cable tv, home security, and many such features. The Customers can select the best available plans for them and their families so that they never lose connectivity.
| Service Plans | Plan Price | What You Get |
| Essential 100 | $49.99/month | Download speed of 100 Mbps. Security Suite powered by McAfee for your home. |
| Preferred 250 | $49.99/month | Download speed of 250 Mbps. Security Suite powered by McAfee and more. |
| Ultimate 500 | $69.99/month | Download speed of 500 Mbps.Security Suite powered by McAfee and more. |
| Gigablast | $99.99/month | Download speed of 1 Gbps. Security Suite powered by McAfee and more. |
The Essential 100 plan of Cox Internet is available for $49.99/month. With this plan, you get a download speed of 100 Mbps and an upload speed of up to 5 Mbps. You also get Security Suite powered by McAfee for your home and there is no cancellation fee for the users.
The Preferred 250 Cox Internet plan can be purchased at $49.99/month for 12 months. You can also buy the plan for $59.99/month where there is no annual contract or a cancellation fee. You get a download speed of 250 Mbps and an upload speed of 10 Mbps. The users can get access to Security Suite powered by McAfee and more such features.
Another service plan option for you is the Ultimate 500. You can get the plan by paying $69.99/month for 12 months and if you purchase it at $79.99/month you will have no annual contract or a cancellation fee. The download speed available for this plan is 500 Mbps and the upload speed is up to 10 Mbps. A Security Suite powered by McAfee is also available for the users.
The Gigablast plan can be purchased at $99.99/month for 12 months. You can also buy it for $109.99 where there is no annual contract or a cancellation fee. The Gigablast plan has a download speed of 1 Gbps and an upload speed of 35 Mbps. Your home security is also ensured by a Security Suite powered by McAfee.
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How Can I Cancel Cox Internet?
You can cancel your Cox Internet service by giving them a call or by visiting the store for it. To cancel your Cox Internet through a phone call, you will have to:
1. Dial their Customer Support number at 800-234-3993 or 1-888-952-3278.
2. A representative will answer you and you can tell them about your cancellation decision.
3. They will try to keep you on board so talk to them accordingly and prepare a cancellation reason that no one can say no to.
4. Provide them with all the details they ask for, credentials, or your connection service details.
5. Do mail them all your Cox equipment to avoid being charged more.
If you wish to cancel your service through another method then you can visit the Cox store. Talk to the representatives there if you wish to cancel your Cox Internet. Provide them with your details and do as directed by them. You will be able to cancel your Cox Internet and you can also easily return your Cox internet equipment.
Cancel Cox Internet Account-FAQs
Can I Cancel Cox Cable But Keep Internet?
Yes, you can cancel your Cox Cable Services and still get to keep the internet. For that, you will have to call Cox Customer Service and tell them about your decision. You might also be required to provide a reason for this and they will help you further. You can call them at 800-234-3993 and tell them your concerns.
How Long Does It Take For Cox To Disconnect Service?
The service termination generally starts 23 days after the due date. You can also request a one-time extension of ten days if you are unable to pay your dues even after the grace period time. You must contact Customer Help to know more about the extension period or visit their official website.
Does Cox Have A Cancellation Fee?
When you buy a Cox plan that comes under the Contract period, then you will have to pay an early termination fee if you cancel the service before the contract period is over. The starting cancellation or termination fee is $240 and it gets reduced by $10 each month.
Can I Cancel Cox Online?
No, currently Cox does not allow customers to cancel their Internet service online. To complete your cancellation procedure, you can either call the Support representatives or visit the store to cancel and return your Cox equipment.
Wrap Up
Cox has several plans and you can choose any of them. However, if you are not satisfied with their services, you can cancel them anytime by following the methods we mentioned above. Go through the steps and terminate your services with Cox. You must also contact Customer Support for more queries related to your Cox service and cancellation procedure.