What Is Xfinity Customer Service Phone Number?

Xfinity customer service phone number

Are you using Xfinity services for your tv or mobile communication services? If you are already a user and face issues regarding your services then you can get related help from the Xfinity Customer Service department. We will provide you with effective methods to communicate with their agents. 

Xfinity is a telecommunications company from the States and provides services accordingly. With Xfinity, you receive internet, cable TV, and mobile phone services. Comcast Cable Communications with their Xfinity services also provide On-demand shows, movies, and other entertainment options to the users. 

If you wish to contact the Customer Service department of Xfinity then you can dial their help numbers for the same. You can also fill out an online form from their contact page and send your related query messages.

How Can I Contact Xfinity Customer Support for Any Help?

If the services provided by Xfinity are not running smoothly and you are facing problems then you can contact their Customer Support department.

Xfinity Customer Service Phone Number

1. You can interact with the Xfinity representatives by dialing their Help number for your service-related questions.

2. Call Xfinity or Comcast at 1-800-Xfinity (800-934-6489) and you will be connected to one of their representatives.

3. Tell them about your Xfinity service problems and they will help you accordingly as you need.

Xfinity Customer Service Contact Form

1. If you don’t wish to talk to the representatives on a phone call then you are also allowed to send a message for your query.

2. Visit the Xfinity Contact Us page and there you will be required to fill out an online form. 

3. You can select your role from the options available in the first box and then provide your name and address.

4. In the Message box below, write down the details of your query or the service problems you are facing.

5. You can then choose how they will contact you by providing your phone number or email address. Click on the Submit button when you are done and they will contact you accordingly with possible solutions to your queries.

How Do I Cancel My Xfinity Subscription?

If you are using Xfinity On-demand content by purchasing their subscription and now no longer wish to continue using it then you can cancel your subscription service easily.

1. You will be required to search for an On-Demand video subscription channel that you wish to discontinue using.

2. The users can also complete the procedure through their remote. Press on the Xfinity button on your remote and navigate to On Demand.

3. Select the Networks option from the screen and then go to Subscription Add-ons. You can also select Networks A-Z for the same.

4. At the bottom of the Channel info, you will see the Cancel option, hit it.

You can also unsubscribe from an Xfinity channel by pressing the Info button present on your remote. Select My Subscription from the available options on the bar. You can then choose the Unsubscribe option on the page and then you will receive a confirmation message for your subscription cancellation.

Xfinity Customer Service – FAQs

Does Xfinity Have 24/7 Customer Service?

If you are facing any kind of issue with your Xfinity services or have other related queries then you can get in touch with their Customer Service department. Xfinity realizes that you may face trouble or technical fault anytime and thus provides Customer Service 24/7 so that you receive the required help whenever you desire.

What Is Xfinity Billing Phone Number?

If your queries are related to your Xfinity payments or billings then you can dial their Help number for the same. Call Xfinity at 1-800-934-6489 and then select #2 for queries related to payments and bills. You will be connected to a representative and they will help you with their services and possible solutions.

Does Xfinity Provide A Free Trial? 

It is not exactly a free trial but a money-back guarantee provided by Xfinity. For Xfinity TV, internet, Pro-protection, and more, you receive a 30-day money-back guarantee where you use the services for a month and if you are unsatisfied with them, you have the option to cancel the service and receive back the money you spent for purchasing services. If you have purchased Xfinity mobile services or other devices then you are offered a 14-day money-back guarantee where you can return the equipment and cancel the services within the given trial time and get your money back.

Wrap Up

Xfinity provides you with communications, internet, cable tv, and other related services and you can purchase the one you desire. There are also several On-demand entertainment shows and movies provided in addition to their services. If you are having issues with their services or have problems with the equipment functioning then you can dial their help number for solutions. You can follow the subscription cancellation steps discussed above if you want to end a channel subscription.


Cancelling your subscriptions and memberships will become hassle free with easy to digest "How-to" articles by Rachel.

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