How To Cancel Gamestop Pre Order?

How To Cancel Gamestop Pre Order?

If you love to spend your time playing video games on Xbox and Playstation consoles, then you must know about Gamestop. Right?  Many gamers frequently purchase games from Gamestop. Sometimes, due to the high demand for games, some people placed pre-orders on Gamestop and later end up canceling their pre-orders. 

Gamestop is one of the largest and most reputed retailers company in electronics and gaming gear in the United States, with locations in almost all major cities.

Even if you adore Gamestop’s products, there’s a chance that occasionally you may encounter a problem while browsing the store’s website. If you want to cancel your Pre-order on Gamestop, then here are some effective ways to do so.

You can cancel GameStop Pre Order on your own online from their website by following a few steps. If you are unable to cancel online, then you can submit your cancelation request to their team via email, phone, or in person. 

What Is Gamestop Pre Order Policy?

If before the release date, your Pre Order price will be dropped then you will be charged for its lower price.

You will only be charged when your order starts processing. In some cases, they can process your order up to 10 days before the release of your order.

So,  Make sure to cancel your pre-order before it is available, otherwise, it will immediately be delivered to you. You can cancel your Gamestop Pre Order either online or with the help of their customer service team.

Also Read: How To Cancel PlayStation Plus Subscription? Assured Steps!

How To Cancel Gamestop Pre Order Online?

Online Shopping is easy. Right? Many people shop their gaming products online from Gamestop’s website. Now, the thing is that you can also cancel your pre-orders online from the comfort of your home with some easy steps. 

Online Cancelations are only allowed if you submit your cancelation request before you have been charged for your order. 

Follow these steps to cancel your Gamestop Pre Order Online:

  • Enter your Email Address and Order Confirmation Number (found in the receipt of Gamestop)
  • Go to Gamestop Website You will not be charged yet for your pre-order. Make sure to cancel your order before you will get charged for it. 
  • Select the order you want to cancel 
  • Click on Cancel Order. This cancels order option is only available when the order is not in stock and you are not charged for it.

How To Cancel Gamestop Pre Order Over A Phone?

If you have delayed your Pre Order cancelation, and you are not able to cancel your order online, then you can do so easily by getting in contact with Gamestop Customer Service.

You can make a call to their customer support service team at 1-800-883-8895 on 7 days a week from 8 am to 8 pm. 

Depending on the volume of the calls, be ready to spend a short while waiting on hold. Inform the team member over a call that you want to cancel your Gamestop Pre Order.

If the team member is able to cancel the order, they can guide you through the procedure. Provide them with your order information and they help you in canceling your order. 

How To Cancel Gamestop Pre Order Via Email?

You can also submit your cancelation request to their team by sending them an email. Go to Gamestop Contact Page to get the email form.

Choose Online Order from the “Category” drop-down and enter your order number correctly in its field.

Select the valid reason for cancelation and submit the form to their team. They will reply to you within 3-5 days, once they received your email. 

How To Cancel Gamestop Pre Order In Person?

You can also go to your nearest local store to cancel your Gamestop Pre-order. Bring your valid ID and proof of your order purchase with you.

At the store, speak to one of their team members to cancel your order. After that, they will help you in canceling your order. 

Frequently Asked Questions

What Is Gamestop Pre Order Refund Policy?

If you cancel your pre-order after being charged for it, then you have 30 days to submit a refund request for your canceled order. After 30 days, the refund request will not be accepted. 

Why My Gamestop Pre Orders Not Showing On Account?

After placing an order, it may take up to 24 hours to show your pre-order history on your account. If you do not see your pre-order on your account, reach them after 24 hours of placing your order. 


Happy Gaming with Gamestop!! Gamestop provides you with a number of electronic gaming appliances. You will get almost all types of online video games on it.

If you ever fall in the situation of canceling your Pre Orders from Gamestop, then you can easily do so either online or by reaching out to Gamestop Customer Service Team. 

I have been writing articles on from the very beginning. I research before writing tutorials and make sure to pen it down in such a way that it becomes easier to understand by users.

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