You have taken the Zwift Membership, but after playing it for some days, you no longer want to continue with it. What you will do then? Well!! Nothing much, you just need to cancel Zwift Membership.
Zwift is an online multiplayer cycling game, that you can play with your friends to compete with them and add fun and excitement to your life via this virtual cycling competition. You can also shop the cycling products from Zwift.
You can cancel your Zwift Membership or Account online by logging into your account. Canceling the Account from an iPhone requires different steps that can be discussed in this article.
Can You Cancel Your Zwift Membership?
Yes, you can cancel your Zwift Membership at any time. Zwift Membership will auto-renew every month when your subscription ends. It is better to cancel the membership before its new subscription month starts.
How To Cancel Zwift Membership?
Follow these steps to cancel your Zwift Membership.
- Go to the Zwift Website and log in to your Account
- Click on the Membership option from the top of the screen
- Select a valid reason for canceling your membership
- Tap on the Cancel Membership button
With these methods, you can cancel your Zwift Membership. Before or after canceling the membership, the question that comes to everyone’s mind is, Will your data be saved on your account after canceling the membership?
Well!! The answer is Yes. So, if you cancel your Zwift Membership, then your subscription will stop at the end of the currency billing cycle and all progress will be saved.
If you reactivate your account in the future, you will still have all of your progress including all of your completed rides, points you have earned, completed workout rounds, your followers, and the following list.
After Reactivating your Subscription, your monthly billing cycle will resume from that date. Your all previous progress will be saved and you will continue where you left off.
How To Cancel Zwift Subscription On iPhone?
If you take the Zwift Subscription from iTunes, then follow these steps to cancel the Zwift Subscription.
- Open the iPhone Settings
- Click on your Name or Apple ID
- Select Subscriptions
- Choose The Zwift Subscription
- Then, tap on Cancel Subscription.
How To Delete Zwift Account?
You can also delete your Zwift Account entirely. When you delete the account, it stops your subscription with immediate effect. It removes your account and all the progress.
According to Zwift’s Privacy Policy, they will delete your Account Registration, financial information, and device information, and remove all of your tasks within 30 days of the deletion request.
So, in short, deleting your Account will remove all the information from your account. And, in the future, if you will though of returning to Zwift, then you need to create a new account and start doing all the progress from scratch.
To delete the Zwift Account, go to the zwift.com/delete-account page and follow the steps to Delete your Zwift Account.
How To Cancel Zwift Order?
If you have bought something from Zwift, but are not that much satisfied with the product or want to cancel the order before it is delivered to you, then we must tell you that, you can not cancel the order from Zwift, once it is placed.
But, if the order is delivered to you, then you can make a return of that order within 30 days of receiving it.
To initiate your Return Process, go to the Order Return Page> Click on the Link> A Live Chat window will appear on the screen> Type the Question- To Return the Order> They will then ask you some questions related to your product and provide you the solution to return the order.
Frequently Asked Questions
Can You Pause Your Zwift Membership?
Earlier, there was an option to pause your Zwift Membership or Account for up to 8 weeks, but the pause option is no longer available now.
It means, currently, you are not able to pause your Zwift Account. The best way is to cancel the Zwift Account and stop its subscription.
Can You Get A Zwift Refund?
In case of canceling your Zwift Membership, you can get a pro-rata refund. But, in the case of Return orders, you may or may not get a refund. This decision all depends on the Zwift Team.
Contact the Zwift Team to know about your Refund.
Is There Any Free Trial Available For Zwift?
Yes, Zwift offers a 14-day free trial period. After 14 days, you will automatically go into its paid plan.
How To Contact Zwift Customer Service?
To connect with their Support Team, you can use their Online Chat feature. Connect with their team on Twitter.
Conclusion
No Doubt!! Every confusion related to canceling, deleting, or pausing your Zwift Account must be cleared to you now. Well!! Pausing is not allowed at that time. So, just take your decision and follow the cancelation or deletion steps as mentioned above.
