If you have bought a ticket to any event from Vivid Seats and you are unable to make it to that event, you might want to cancel the tickets. Don’t worry! We will help you out.
Vivid Seats is an online ticket exchange platform that makes it easy for people to buy and sell tickets to any event such as theatres, concerts, sports, etc. It allows you to check for all the events happening near you and buy tickets without any difficulty.
As per the terms and conditions of Vivid Seats, customers can not cancel their tickets. But in some circumstances, they provide a full refund of the tickets. Read the article to know more about it.
How Do Vivid Seats Work?
Many websites sell fake tickets to events and scam innocent people. All the sellers on Vivid Seats are verified, which makes it a trustworthy website. When you create an account on Vivid Seats as a buyer, it will suggest concerts of your favorite singers if you connect your Spotify account.
Vivid Seats works as a medium between genuine ticket sellers and buyers. To buy the tickets you need to look for the event and place an order. After it is confirmed, you will receive the ticket in your email account. When you reach the venue of the event, you can scan them. You can also transfer the ticket to your friend if you can not attend the event.
How Can I Cancel The Tickets From Vivid Seats?
If you have bought a ticket for an event and can not attend it due to some reasons, you might want to cancel it. But there is no option available on Vivid seats to cancel the tickets. You can give the ticket to your friend as the tickets are transferable. You can also trade the ticket with someone in exchange for money.
Once you have purchased a ticket, you can not cancel the ticket or exchange it. In case the event is canceled officially and it does not get rescheduled, you will be eligible to get a full refund. The amount will be credited to your account within a few business days.
How Can I Delete My Vivid Seats Account?
Despite the benefits and the convenience that Vivid Seats offer, there comes a time when you decide that you no longer need the services of Vivid Seats or you might have found a better alternative to buy tickets online.
It is recommended to delete your account and erase your personal information from the platform to protect your privacy. You need to follow the below instructions to delete your Vivid Seats account:
- Visit the official website of Vivid Seats.
- Login to your account.
- Go to the account settings.
- Navigate to the Delete My Account option.
- Follow the screen prompts to confirm the deletion.
The confirmation will be sent to you via email. Once the process is completed, you can not reverse it. All your data and information will be erased from the platform.
Also, read How To Cancel Regal Unlimited? 3 Ways To Cancel!
Frequently Asked Questions
Does Vivid Seats Give Refunds?
Vivid Seats only gives a full refund in some cases when the event is canceled and does not get rescheduled.
How To Contact The Customer Care Of Vivid Seats?
You can contact the customer care of Vivid Seats via Live Chat or by calling this toll-free number 833.228.5143.
Conclusion
Unfortunately, once you have placed an order for the tickets to an event through Vivid Seats, you are unable to cancel the tickets. But the good thing is these tickets are transferable which means that you can give the ticket to someone else.