You guys must have taken the subscription of Viome, for the well-being and regular health check-up of your family members from the comfort of your home. Well!! For some people, Viome really worked very well but some people feel that it gives less amount of information which leads to the cancelation of their Viome Subscription.
Viome is a healthcare company that offers services to maintain and keep a check on a person’s health by providing you with their personal test health kit as well as supplements and helping you in providing you with a great diet plan as per your health. It provides you with various types of health services out of which gut microbiome testing service is best which especially analyzes the amount of bacteria in your digestive system.
You can cancel your Viome Subscription by taking the help of their customer support service team by making a call to their number and asking them to cancel the subscription.
Viome Subscription Cancellation Policy
It is not necessary to take a Viome subscription to access its testing services. You can also use its services by paying for a single time.
Types of Tests available in Viome
- Gut Intelligence Test: This test focuses on your gut health, to keep a check on the gut microbiome and digestive system. Its Test Price is $249
- Health Intelligence Test: This test involves the testing of DNA blood with the Gut Intelligence’s Test stool sample analysis. Its Test Price is $329
- Full Body Intelligence Test: It provides you with the test of eight health scores- biological age, immune health, gut system, oral, cognitive, and brain health. Its Test Price is $399
Let’s talk about the Viome Subscription Plans
Precision Supplements & Probiotics + Prebiotics with Full Body Intelligence Test
This subscription plan is also known as the “Complete Plan”. In this plan who got an annual subscription (billed monthly). In this plan, you will get monthly supplements and probiotics & prebiotics (capsules & stick packs) along with Full Body Intelligence Test Kit. If you cancel this subscription within 12 months from its starting date, you will be charged a one-month of subscription fee, as a cancelation fee.
Precision Supplements Only With Full Body Intelligence Test
This is an annual subscription plan (billed monthly) in which you will get Full Body Intelligence Test Kit (per year) along with supplements (per month). Supplements include capsules. If you cancel this subscription within 12 months from its starting date, you will be charged a one-month of subscription fee, as a cancelation fee.
Precision Supplements Complete With Health Intelligence Test
In this annual subscription, you will be billed each month and you will get two health intelligence test kits (per year) and get the monthly deliveries of capsule supplements and probiotics & prebiotics. If you cancel this subscription within 12 months from its starting date, you will be charged a one-month of subscription fee, as a cancelation fee.
Precision Prebiotics + Probiotics With Gut Intelligence Test
You will get a Gut Intelligence Test Kit (per year) along with monthly supplements and Prebiotics & Probiotics. If you cancel this subscription within 12 months from its starting date, you will be charged a one-month of subscription fee, as a cancelation fee.
Precision Supplements & Probiotics & Prebiotics
It includes a monthly subscription of supplements (capsules) Probiotics & Prebiotics. No Intelligence Test Kit is included in this plan. You can cancel this plan at any time with no cancellation fee.
Precision Supplements
It is a monthly subscription plan with monthly deliveries of supplements (capsules) without an Intelligence Test Kit. You don’t have to pay any cancellation fee to cancel this plan.
Precision Probiotics & Prebiotics
You will get monthly deliveries of Probiotics & Prebiotics (stick packs) in this plan with no Intelligence Test Kit and no cancellation fee.
How To Cancel Viome Supplements Subscription?
According to Viome Terms & Conditions, you can cancel your Viome Subscription at any time but make sure that once your order is billed or when you are charged for the order, your billed order will not be canceled or refunded. Because, as soon as your order is billed, their processing starts immediately and there is no way for you to cancel it.
You have two ways to cancel your Viome Subscription
- If you want to cancel your Viome Subscription, then you can do so by taking the help of their customer service team. You have two ways for you to cancel- You can submit your cancelation request on the Viome Support Page by accessing its “Live Chat” feature from the bottom.
- You can make a call to Viome Customer Service Team at 1-855-958-4663. Get connected with their team member and tell them to cancel your subscription.
How To Pause And Resume Your Supplements Subscription Order?
You can pause your Viome Subscription for up to 75 days from the current date and resume it at any time.
- Steps to Pause Subscription: Login to the Viome Account> Tap on the More button> Select Manage Your Subscription> Pause Subscription> Choose the reason to pause> Tap Continue to Pause Subscription> Select the duration of your pause> You are done!
- Steps to Resume Subscription: Login to the Viome Account> Tap on the More button> Select Manage Your Subscription> Resume Subscription> Select the date to resume the service.
Frequently Asked Questions
How To Reactivate Your Viome Subscription?
If you cancel your subscription, then you can reactivate your subscription again, by calling their customer service number at 1-855-958-4663.
How To Contact Viome Customer Service?
For any query, you can contact their team at 1-855-958-4663 or you can go to their Support Page for more information and to use its Live Chat option.
Conclusion
It sounds interesting that now with the help of a Viome Subscription, you can check your own health from the comfort of your home by checking your health score from different types of tests available in Viome. But, if you no longer used its test kits that much, then you should immediately stop or cancel your Viome Subscription. Feel free to contact their team for your cancelation.