If you have bought tickets for a live show from Steakgeek and you are unable to attend the event, you might want to cancel the tickets. But the question arises, whether SteakGeek allows you to cancel the tickets or not.
SteakGeek is an online platform that makes it easy to buy or sell tickets for any live shows, events, theatres, or sports. It provides an effortless buying experience to the fans with its user-friendly mobile app and connects them with genuine ticket sellers.
According to the policy of Steakgeek, you are unable to cancel your tickets once you have placed the order. To know more about the cancellation policy and what you need to do in that situation, you should read this article.
What Is SeatGeek?
Steakgeek has made the process of buying a ticket for your favorite live shows or any sports event very easy and effortless. It is one of the top companies in the online ticket marketplace. It is a trusted platform where fans can buy tickets for live sports, theatre shows, comedy shows, and live events of their favorite singers, and artists.
Steak Geek has partnered with many well-recognized companies and it is rated the number-one ticketing platform by Trustpilot. Jack Groetzinger is the Chief Executive Officer and co-founder of SteakGeek who is also a big fan of the sports team of Cleveland.
Can I Cancel My Order On SeatGeek?
We always buy tickets for our favorite shows or events in advance because we don’t want to miss out on our favorite events. However, life is uncertain, and it is not always possible to make it to the event due to some unavoidable reasons.
The sad part is SeatGeek does not allow consumers to cancel or exchange the tickets. You are also unable to decrease the number of tickets, once your order is completed. SteakGeek has started a program called SteakGeek Swaps, the eligible tickets can be returned and customers will get a promo code that can be used to buy tickets on SteakGeek.
Also, read How To Cancel Delta Ticket | Get Refund Delta
Does SeatGeek Provide Refunds?
All the customers are eligible for a full refund if the event was officially canceled by the venue partner or artists and it does not get rescheduled. In this case, the full amount is refundable and will be credited to the original payment source used during the checkout within a few business days.
If you are unable to attend an event, under the SteakGeek program the eligible tickets can be returned 72 hours before the event. You will see a return option in your order history and you can apply for a return. You will get a promo code of the same amount which can be used for purchasing tickets.
It comes with an expiry date, so you need to make sure to utilize it before it is expired. The promo code can be used only once, which means if you buy a ticket and the value is less than that of your promo code the remaining amount will be wasted.
Frequently Asked Questions
How Can I Contact The Customer Service Of SteakGeek?
If you have any queries or need assistance from SteakGeek, you can contact customer support on this number 1-888-506-4101.
Does SteakGeek Offer Buyers Protection?
SteakGeek is a legit marketplace and the sellers on the platform are verified and genuine, all the tickets come with a Buyer Protection.
Conclusion
In conclusion, SteakGeek does not allow customers to cancel their tickets or decrease the number of tickets. However, as per the SteakGeek Swaps program, all the eligible tickets can be returned for a promo code of the same amount.