How To Cancel Salesforce? 4 Easy Steps!

cancel salesforce

Are you a user of the Salesforce platform? Well, the services might not be working that satisfactorily for you as you are looking for steps to cancel your subscription. If you don’t want to use Salesforce anymore then we can help you cancel it by providing you the effective cancellation steps.

Salesforce is an American software company that provides users with customer relationship management or the CRM platform. The platform provides cloud-based software that connects businesses with their customers. Salesforce also makes it easy for you to manage your sales, marketing, IT, commerce, services, etc in a single place.

To cancel your Salesforce subscription, you will first have to visit the official Salesforce website and cancel the subscription from there. You can also contact their Customer Service Billing department to help you with your cancellation procedure. 

What Is The Salesforce Cancellation Policy?

You can cancel your Salesforce subscription online by selecting the Cancel Subscription button at the bottom of the page and following this step will also terminate your auto-renewal for the next billing cycle of your subscription. This will cancel your subscription but won’t deactivate your account. Your Salesforce account will remain active till the current billing term ends and will be canceled after that. 

How Can I Cancel Salesforce?

You will be able to cancel your Salesforce subscription online from their official website. 

1. Navigate to Salesforce and Sign in to your account by providing your Username and Password. 

2. Now scroll the page till you reach the bottom and there, you will see the Cancel button. 

3. You may be asked to provide a reason for canceling your subscription, so, do prepare one. 

4. Hit the Cancel Subscription option available on the screen page. 

This will cancel your subscription but you will still receive the benefits and your account will be active till the end of your current billing period. 

Users can also contact the Customer Service Billing department of Salesforce if they are unable to cancel the service by following the above-mentioned steps. Go to the Salesforce Customer Support page and find your region-specific contact details or emails. Send them your queries and the Salesforce representatives will help you with your request. 

How Do I Manage My Salesforce Subscription?

If you wish to edit, add, or remove users from Salesforce or have to update or delete some information then you can also manage your Salesforce subscription easily. 

1. Log in to Salesforce and go to the Homepage. There, from the icons presented at the top of the screen, select the Settings option or the gear icon. 

2. From the Menu options available, choose Manage Subscriptions

3. This will show you your subscription details and you will be able to add or subtract the number of users or update or edit any subscription info. 

Cancel Salesforce- FAQs

Does Salesforce Provide A Free Trial? How To Cancel Salesforce Free Trial?

Yes, Salesforce does offer a trial to the users where they can first go through the subscription benefits and choose to either cancel or continue with the service. Salesforce provides a 30-day trial to the users where they will be guided and trained regarding the services.
You do not require a credit card to get the trial, just enter your information and get the 30-day trial. As you are not providing any payment details, your trial will end after the time period. But if you are unable to do so, follow the cancellation steps mentioned above and terminate the trial. 

How Can I Contact Salesforce Customer Support?

Being a user or a customer, if you ever face problems with the services provided by Salesforce or are unable to use them well then you can contact the Salesforce Customer Support department by dialing their service number 1 (800) 667-6389 and you will be connected to a representative.
Tell them about your issues and they will help you accordingly. You can also visit the Salesforce Support Page for Live Chat and other contact options. 

Wrap Up

Salesforce can help to manage your business, customers, and other significant aspects on one platform. But if you already tried using the services and are not a huge fan then you can follow the subscription cancellation steps that we discussed above and terminate the service.

Get in touch with the Salesforce Customer Support department and they will provide you with the required help. You can also cancel HoneyBook.

Cancelling your subscriptions and memberships will become hassle free with easy to digest "How-to" articles by Rachel.

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