If you have recently placed an order on Rooms To Go, and do not need the product anymore, you might want to cancel your order. Want to know how? This guide is for you.
Rooms To Go is a leading furniture company and a one-stop destination for all your furniture needs. You can purchase furniture for your bedroom, dining room, or living room from their website, Amazon, or offline stores.
To cancel your online order from Rooms To Go, you need to contact the Sales support team of Rooms To Go via call. Read the article to learn more about the cancellation and refund process.
How Can I Cancel My Rooms To Go Orders Online?
Yes, you can easily cancel your Rooms To Go order but the catch here is to cancel the order before the order is shipped or in transit. The orders made for express delivery like one-day or next-day delivery can not be cancelled. And you have to return the order once you have received the package if you do not wish to keep it.
If your order from Rooms To Go is not shipped yet, you can follow the below instructions to cancel your order:
- Make sure your order is not shipped.
- Call customer sales support at this number (888) 709-5380.
- Select option 1 to cancel your order.
- Follow the prompts to confirm the cancellation.
- Your order will be canceled successfully.
How Can I Return My Rooms To Go Order?
It is always recommended to review the terms and conditions before returning an online order. In the case of Rooms To Go, you can only return the order within 48 hours of the delivery. If you are unsatisfied with the order, you can initiate a return.
You need to contact the sales team at this number 1-888-709-5380, request the team member to initiate a return. Provide them with the order number and they will guide you on how to return the parcel.
The order will be picked up and returned to the seller who will check whether the product is in the same condition or not. It is your responsibility to return the order in its original form to get a refund.
How Can I Get A Refund After Cancelling My Rooms To Go?
If you have canceled your order online before it’s delivered, you are eligible for a refund. To get a full refund you need to cancel the order within 48 hours of the purchase.
You will get an 80% refund when you cancel the order after 48 hours of purchase. The refund will be credited to your account within 10 business days.
If you have purchased anything from the store, you need to contact the store for any assistance. If you want to return the order after delivery, you need to initiate the return before 48 hours of delivery.
The refund will be the actual price of the product and you will not get the refund for the delivery charges and also you need to pay a return charge as well.
Also, read How To Cancel Rent-A-Center Order?
Frequently Asked Questions
How To Connect With The Customer Support Of Rooms To Go?
To get assistance from the customer service of Rooms To Go, You can call at this number 800-766-6786 or email [email protected].
What Is The Return Policy For In-store Sales Of Rooms To Go?
In-store Sales are not eligible for a return and return once the product is delivered.
Conclusion
In this article, we have discussed the complete methods to cancel or return an online order from Rooms To Go. You will also get information about the refund policy of Rooms To Go.