Are you no longer interested in the scents that are available on Pura? Then there is no need to use those unsatisfactory fragrances. There are a lot of other options from where you can get your favorite perfumes and diffusers but before that, you will need to cancel your subscription to Pura, and how will you do that? This is what we are going to tell you in this article.
There is a variety of scents that are available on Pura on a subscription basis. You can try your favorite scents and also have your own smart fragrance diffuser from Pura. But, no matter how good their fragrances are, it is not necessary that everyone would like them, and if you also have a different taste in scents, then you might want to discontinue using their perfumes.
To cancel your Pura subscription, you need to head to your Pura account and open the Deliveries tab. Then, tap on the three dots on the top right of the screen and select the fragrances that you want to unsubscribe from. Just follow up as directed and your respective subscription shall be terminated.
To have a better understanding of the cancelation procedure of your Pura subscription with the help of detailed and simplified steps, you should continue reading this article.
Also, read How To Cancel YourRent2Own Membership? End Your Membership In 3 Simple Ways!
How To Cancel Pura Subscription?
If you have finally decided that you want to terminate your subscription to Pura, then here are the steps that you are needed to follow because there is only one way in which this subscription of yours can be canceled.
1. First of all, launch the Pura app on your device.
2. Log in to your respective account from which you want to cancel the subscription.
3. Head to the Deliveries tab on the screen.
4. At the top right corner of the screen you will see three dots, tap on them.
5. Next, you have to check the options listed on the screen so as to confirm that you are canceling your subscription from the correct fragrances.
6. Recheck your selected options and click on the Next option.
7. You can also mention the reason why you are unsubscribing from Pura in the provided box for the platform to improve their subscription experience.
8. Finally, you can tap on the Confirm button to unsubscribe from the service and you are done.
Click on the Close button and your subscription shall be canceled from the fragrances that you do not want to receive anymore. You can check by again heading to your Subscriptions section whether you have been unsubscribed from the selected items or not.
How To Contact Pura Customer Service?
If you have any issues or queries related to your subscription or order from Pura, then you can feel free to contact their customer support through the phone.
For this, you will be required to dial the number 385 273 0262 on your phone and you will be connected to one of their customer support representatives who you can talk to and discuss whichever matter you have with them.
Remember that the customer care service is available only on weekdays, that is, from Monday to Friday, and the timings for the service are from 8 am to 5 pm MST.
Alternatively, you can also connect with Pura customer service via email for which you just have to compose your email mentioning the reason you want to contact them as well as your important personal and subscription details.
Make sure that you mention the issue in your email’s subject and then send this email to the official customer service address of Pura which is [email protected]. You will soon hear from them once they check your email.
The third option by which you can contact the customer service of Pura is their online chat support service. Yes, you can have a live chat with one of the representatives of Pura customer service for which you need to head to the official website of Pura, and at the bottom right corner of their Contact Page will be a live chat icon, click on it and start your chat with their agent. They will assist you with whatever you want to know or do.
Also, read How To Cancel Uber One Membership?
How To Change The Shipping Date Of Pura Order?
If you have an upcoming delivery from Pura but you want to change the date of its shipping, then it is possible with the help of the following steps.
1. Launch the Pura app on your device and log in to your account.
2. Head to the Deliveries tab present at the bottom of the screen.
3. At the top right corner of the screen will be three dots, click on them, and select the Edit Ship Date option.
4. Next, enter the ship date that you would like to change into and then click on the Save button.
The changes shall be applied to your order and it will be shipped on the date that you have provided there.
How To Manage Pura Subscriptions?
If you want to manage your subscriptions purchased on Pura, you can do that by heading to your account on their website or application where you can edit or swap your fragrances, cancel your subscription or change your delivery schedule as well.
Wrapping Up
We hope that you have been successful in unsubscribing your subscription to Pura’s fragrances and have found a better subscription where you can have the scents of your choice. You can check some scents from platforms like Scentbird, The Fragrance Club, Scent Trunk, and Scent Box, and see if you find the fragrance that you have been looking for.
