You might have taken the subscription to Prodigy for your kid thinking of it as a tool for improving their mathematical skills in a fun way. But if you have realized that it is in no way helping your children’s education and is only charging you a lot of money, then we think that you should cancel your Prodigy membership.
Prodigy is a platform where different fun games are available where the children have to solve maths tricks, and this is a technique for kids to be better at maths by attracting them towards badges and in-game rewards. However, not all kids are influenced and incentivized by such strategies.
If you want to cancel your Prodigy membership, you need to head to your parent account or teacher account and open the Memberships section. Find the membership that you do not need anymore and tap on the cancel button next to it.
To know how you can cancel your Prodigy membership on different devices, keep reading this article.
How To Cancel A Prodigy Membership?
The procedure of canceling a membership on Prodigy varies a little depending upon the medium (device) you are using for this purpose, but don’t worry, we have covered it all right here. Remember that these methods are for parents who will be able to cancel the membership they purchased for their kids from their parent account.
How To Cancel Prodigy Membership On Computer?
If you are using a desktop and want to cancel the Prodigy membership that you took for your kid, here are the steps that you are required to follow.
1. First, head to the official website of Prodigy, that is www.prodigygame.com, and log in to your parent account.
2. At the top right corner of the screen, click on the Memberships button.
3. Here you will find your currently active memberships, look for the one you wish to cancel.
4. Click on the Cancel button to the right of the membership you do not need anymore.
5. Mention the reason you are canceling your membership, you can also skip this step.
6. Now, you can click on the “Cancel paid membership” button at the bottom of the screen.
How To Cancel Prodigy Membership On Phone?
For mobile phone users who want to cancel their Prodigy membership, here are the steps that are to be followed.
1. On any web browser on your mobile, open the official website of Prodigy.
2. Log in to your parent account.
3. At the top right corner of the screen, you will see the Prodigy icon yellow in color, tap on it, or the menu icon right next to it.
4. Tap on the Memberships option you find on the screen.
5. Now you will see all the active membership on your account, look for the one you wish to cancel.
6. Tap on the Cancel Button for the chosen membership.
7. Mention the reason for cancelation if you wish or simply tap on the “Cancel paid membership” button at the end of the screen.
How To Cancel Prodigy Membership On Apple Devices?
If you are using an Apple device and have subscribed to the Prodigy membership via your device’s App Store, then the cancelation process will be a bit different, here are the simple steps that you will be required to follow.
For iPhone And iPad
1. Launch the Settings app on your iOS device.
2. Tap on your name at the top of the screen.
3. Tap on the Subscriptions option from the menu.
4. Now select the Prodigy subscription that you want to cancel.
5. Select the Cancel Subscription option for it.
For Mac
1. Head to the App Store on your Mac.
2. Click on your name at the top of the screen, or sign in to your respective account.
3. Click on the Account Settings menu.
4. Scroll through the options to find the Subscription menu and click on the Manage button next to it.
5. Look for the Prodigy subscription from the list of all your active subscriptions and click on the Edit button next to it.
6. Now, select the Cancel Subscription option and your membership to Prodigy will be terminated.
How To Cancel Prodigy Membership Without Parent Account?
If you are unable to have access to the parent account for the respective Prodigy subscription/membership, then you can get it canceled if you have access to the linked teacher account for the same.
Thus, if you are a teacher and want to cancel a Prodigy membership of your student, then you can do that through a few simple steps, which might vary a little as per the device you are using for this action.
How To Cancel Prodigy Membership As a Teacher On A Computer?
1. Head to the official Prodigy website on your desktop’s browser and log in to your teacher account.
2. At the top right corner will be your name, click on it.
3. A menu will appear, select the “Memberships” option from there.
4. You will find all the active memberships from your account, locate the one you wish to cancel.
5. Confirm the decision to cancelation the membership.
How To Cancel Prodigy Membership As A Teacher On A Mobile?
1. On your mobile phone, head to any web browser and open www.prodigygame.com.
2. Log in to your Teacher Account.
3. At the top left corner of your screen, tap on the three horizontal lines to open the main menu.
4. Tap on your email address to expand the sidebar.
5. Select the “Memberships” option from the menu.
6. Look for the membership that has to be canceled and tap on the Cancel Membership button for it.
7. Follow up as directed and your membership will be canceled.
How Do I Get My Money Back From Prodigy?
If you want to get a refund from Prodigy on cancelation of a membership, it is possible only if you have canceled the membership within the right period as per Prodigy’s cancelation and refund policies.
As we know that there are subscriptions for different term, the refund policy will also vary accordingly.
So, if you have subscribed for a monthly term, and you cancel the membership within the first 15 days of subscribing, then you are eligible to receive a refund.
If you have subscribed for a term of six months on Prodigy and you cancel your membership within the first 30 days of subscribing, then you are eligible to receive a refund.
If you have subscribed for an annual term on Prodigy and cancel your membership within the first 30 days of subscribing, then you are eligible to receive a refund.
If you unsubscribe from Prodigy’s membership in time, you will be able to get a full refund of the fees that you paid for it.
Remember that if you have subscribed to Prodigy’s membership via Apple, in that case, this refund policy will not apply.
How To Cancel Prodigy Membership As A Student?
As of now, students are not allowed to cancel their Prodigy membership, you can only cancel a Prodigy membership if you have access to either its parent account or teacher account.
Wrap Up
This was all you needed to know about canceling a membership on Prodigy in 2022. Now, you will easily be able to unsubscribe from any membership on this platform both from your parent account and your teacher account on the platform. If there is any service that you wish to terminate, let us know in the comments.