Are you done using Xfinity services? Or did you find a better internet option? There can be several reasons why you would want to cancel your Xfinity account and we won’t judge you for that. In fact, we can help you cancel your Xfinity account by providing you with the correct required steps so that you cancel the services easily.
Xfinity by Comcast is one of the very popular Cable internet services in the States and is widely used. You can go through their service plans and their benefits and then select the one that works best for you. The number of devices you can connect with a connection also depends on the plan you selected.
If you are not satisfied with their services or no longer require Xfinity then you can cancel your account anytime you want. The cancellation options include chatting with their representatives online, interacting with their representatives at the Xfinity store, submitting an online cancellation request, calling them, or sending them a mail for your request.
Xfinity Service Plans And Charges
Comcast Cable or Xfinity as we know is an American telecommunications company that provides customers with internet, cable televisions, wireless services, and more. By providing the fastest speeds, customers have a great internet experience. Xfinity voice, Xfinity entertainment, Xfinity Flex, and many such services are enjoyed by consumers.
| Plans | Charges | What You Get? |
| Connect | $24.99/month | Download Speed up to 75 Mbps. 5 devices connected Xfinity Flex for free |
| Connect More | $39.99/month | Download Speed up to 200 Mbps. Connection to 10 devicesXfinity Flex for free |
| Gigabit Extra | $80.00/month | Download Speed up to 1,200 Mbps. Connect up to 50+ devicesXfinity Flex for free |
The Connect plan of Xfinity service can be purchased at $24.99/month and with this plan, you can get a download speed of 75 Mbps. This will allow you to connect about 5 devices at once with your connection and you can enjoy Xfinity Flex for free.
The Connect More plan as the name suggests allows you to connect about 10 devices with your connection at once. You can purchase the plan at $39.99/month and receive an internet speed of 200 Mbps. Even with this plan, you can stream Xfinity Flex for free.
The Gigabit Extra plan is a bit costly and is made available at $80.00/month with which you receive a download speed of up to 1,200 Mbps. This “extra” plan allows you to connect even extra devices. More than 50+ devices can enjoy the services of Xfinity at once and Xfinity Flex is also free.
How Do I Cancel My Xfinity Service?
There are several ways that will help you cancel your Xfinity Service. You can chat with Xfinity Online, visit an Xfinity store, call Comcast, fill out an online cancellation form, or mail a cancellation request. Keep reading for more detailed steps.
Chat With Xfinity Online
1. If you prefer to cancel your Xfinity service online by chatting with the representatives, it can also be possible.
2. You can visit the Xfinity Assistant page to chat with them online.
3. There you will be required to Sign In to your account by providing the correct details.
4. In the Ask a brief question box, write down your query related to your Xfinity account cancellation and do as directed.
Visit An Xfinity Store
1. If you wish to meet the Comcast representatives in person then you also have the option to cancel your service by visiting the store.
2. You can either wait for your spot in the store or it’s better to make an early appointment with them.
3. There, you can talk to the representatives that you wish to cancel your Xfinity service and they will help you accordingly.
4. Provide them with the required details and visiting the store would be even easy as you can return your equipment without facing the troubles of mailing it back to them.
Calling Comcast For Cancellation
1. Another option to cancel your Xfinity account is by calling Comcast for the same.
2. You can interact with Comcast by dialing (800) 934-6489.
3. Talk to their representative and tell them that you wish to cancel your Xfinity service.
4. They will ask for your personal and account details so do provide them with the information to process your request.
5. Request them for confirmation and you are done.
Online Cancellation Form
1. The subscribers can also cancel their Xfinity account through an online cancellation form.
2. Going to the Xfinity support page will help you with your request and for that, you will be required to log in to your Xfinity account on the Account page.
3. After you are logged in to your account, fill out all the necessary details they require in your cancellation form.
4. Wait till you receive a word from them within two business days of your cancellation request being sent to them.
Mail Cancellation Request
1. You can also send them a mail regarding your request for cancellation.
2. In the mail, write down all important personal details and your Xfinity account details.
3. When you are satisfied with your letter, send it to their mailing address-
Comcast Cable
ATTN: Service Change Requests
1701 JFK Blvd.
Philadelphia, PA 19103
4. After receiving your request, they may take up to two business days to call you back for your request.
Cancel Xfinity Account- FAQs
Does Xfinity Charge A Cancellation Fee?
Yes, Xfinity does charge an early cancellation or termination fee to its customers. For a 12-month contract, you will have to pay a termination fee of $110 and if you have purchased a 24-month contract then your termination fee would be $230. However, your early cancellation fee will go down $10 every month so it is beneficial to stay longer in the contract.
How To Cancel Xfinity TV But Keep Internet?
You can cancel Xfinity Instant TV by submitting your request online on their website. It may take them about 48 hours to process cancellation request and then you will be able to use the internet services but lose access to Xfinity TV.
How Can I Contact Xfinity Customer Service? Comcast Service Number
You can visit the Xfinity Contact Us page where you can add all the required personal and account details and submit your query to them. You can also contact Comcast at 1-800-Xfinity (800-934-6489). Talk to the representatives and tell them about your problems, they will surely help you.
Wrap Up
Xfinity claims that they are one of the best internet service providers and many users do admit that. However, there are several users who have faced troubles with their services and are looking for ways to cancel their accounts and you are of course one of them. If you too wish to cancel your account, then follow the steps we discussed above or if your problems persist, interact with Customer Support and they will help you. You can also cancel your Cox Internet and HughesNet services.