If most of your significant documents and your important works are all online then you must already be aware of the cloud backup service Mozy. But if you are already using Mozy services and no longer need them then you can also cancel it by following the information we provide.
The online backup service Mozy provides backup help to users of both Mac and Windows. The users can select any of the backup plans provided by Mozy and use them as required. The files backup here are encrypted and secure and will be easily available when you need them from the platform.
Users can cancel Mozy online by signing in to their Mozy account and deleting the account from there. Cancellation can also be done by sending an email to the company and requesting them for the same and also by dialing their help number and asking them to cancel. These steps in detail are mentioned below.
How Can I Cancel Mozy?
You can cancel Mozy online from your account or by contacting their service department through a phone call or via email.
Cancel Mozy Online
1. Online cancellation is an easy way to cancel Mozy. You will have to uninstall the software from your device.
2. First, start by signing in to your Mozy account. Now, from the top section of the page, you will see a drop-down menu.
3. Hit the Manage Account option from there and then go to the My Profile section.
4. Soon as you find the Delete account option, click on it.
5. You will now be required to provide your Mozy account password and then you will be able to confirm the account deletion procedure.
Cancel Mozy Via Email
1. If the online cancellation procedure does not work for you then you can also cancel Mozy by sending them an email regarding your cancellation.
2. Open the email app present on your device and start composing an email.
3. In the Subject Box, you can write down your Request To Cancel Mozy.
4. In the body of the email, provide all your account details that they may require to complete your cancellation.
5. When you are done, send the email to [email protected] and they will get back to you soon.
Cancel Mozy Via Phone Call
1. Another option to cancel Mozy is by dialing their service number and requesting the representatives for cancellation.
2. Give a call at the Mozy help number 866-789-6699 to speak to an agent.
3. When you are connected to a company representative, tell them that you wish to cancel Mozy.
4. Provide them with all your account details and give them the information they require.
5. Do remember to ask them for a confirmation email when they have accepted your request.
Is Mozy Discontinued?
Mozy was first acquired by EMC in 2007 and then EMC Backup Recovery Systems included Mozy in their product list. Later, the EMC Corporation was taken over by Dell as they wanted to form Dell Technologies. Finally, in 2018, Mozy was acquired from Dell by Carbonite and it is said that they gave about $148.5 million in cash for this deal. However, they soon stopped the services and shut it down in 2019 and the clients of Mozy were included in the backup service programs of their own.
Wrap Up
Mozy is a cloud backup service where people can store their work online. In the post above, we have discussed the steps that users can follow to cancel Mozy if they don’t require the services anymore. You can visit the official website for more details. You can also cancel myPCBackup.
