Users who want to use VoIP services need to have an active MagicJack subscription plan. A client may cancel their subscription to MagicJack due to a variety of reasons. Here is a guide that will assist you in successfully cancel MagicJack Subscription.
MagicJack is a VoIP (Voice over Internet Protocol) service that enables you to place and receive phone calls over the Internet. You must buy a MagicJack device, a small piece of hardware that connects to your computer or router, to use MagicJack.
Once you have the device, you can sign up for a MagicJack subscription, which gives you access to unlimited domestic and international calling as well as a phone number.
You have two ways to cancel your MagicJack Subscription. These are-
- Cancel Online
- Cancel Over The Phone
Can You Cancel Your MagicJack Subscription?
Yes, you can terminate or cancel your MagicJack Subscription at any time. As MagicJack works on an auto-renewal policy, so make sure to cancel your subscription before it automatically renews to the next billing period and you will get charged for it.
Also Read: How To Cancel Showmax Subscription? Check Out These Ways
How To Cancel MagicJack Subscription Online?
You can disable auto-renewal in your account settings if you no longer want to use MagicJack’s services and don’t want to be charged for a subscription renewal. By taking a few easy steps, you can complete this task online with ease.
You must first sign in to your account on the MagicJack website with your email address and password to disable auto-renewal for your MagicJack subscription. Once you have logged in, proceed as follows:
- Navigate To The “Account” Tab: The “Account” tab can be found at the top of the page. Clicking it is the first step. To access your account settings, click this tab.
- Click On The “My Subscriptions” Tab: A dropdown menu will appear after you click the “Account” tab. To see a list of all the subscription plans you have with MagicJack, select the “My Subscriptions” tab.
- Find The Subscription Plan: Locate the subscription plan you want to disable auto-renew for once you have reached the “My Subscriptions” page. To access this subscription’s settings, click on the “Edit” button next to it.
- Locate The Auto-Renew Option: You will be directed to a page that shows the settings for your subscription plan after clicking the “Edit” button. Find the “Auto Renew” option by scrolling to the bottom of the page.
- Turn Off Auto-Renew: Click the toggle switch next to the “Auto Renew” option to stop auto-renewal. This will disable the function and stop your subscription plan from automatically renewing.
- Save Your Changes: Click the “Save” button to make the changes to your subscription plan after disabling auto-renewal. This will make sure that when your subscription plan expires, it won’t renew itself.
Also Read: How To Cancel A Subscription On Telkom?
How To Cancel MagicJack Subscription Over The Phone?
You must speak with MagicJack customer service to cancel your subscription over the phone. You can take the following actions:
- Dial The MagicJack Customer Service Phone Number at 1-844-866-2442 (1-561-594-9925 Outside US/CAN)
- When you call the number, a prompt asking for your preferred language and your MagicJack phone number or account number will appear
- Select the cancellation option after entering your account details. Most likely, a customer service agent will be assigned to you so they can help you cancel your subscription.
- Your name, address, and email address might be requested to verify your account with the customer service representative.
- The customer service agent will confirm the cancellation of your subscription after verifying your account details.
How To Cancel MagicJack Account Online?
Well!! After canceling your MagicJack Subscription, you just need to delete or cancel your MagicJack Account. You are not able to cancel or delete your MagicJack Account online.
For your account deletion, you need to again make a call to their customer support service team at 1-844-866-2442 (1-561-594-9925 Outside US/CAN) and request them to cancel your account over a phone call.
Frequently Asked Questions
Can you Get A Refund From MagicJack?
MagicJack has a 30-day money-back guarantee. If you cancel your service within 30 days of your purchase, you will get a refund of your subscription plan. After 30 days, you will not get any refund from any subscription plan.
How do I Contact MagicJack Customer Service?
You can get in contact with MagicJack Customer Support Service Team by making a call on their customer care number at 1-844-866-2442 (1-561-594-9925 Outside US/CAN)
Does MagicJack Support Live Chat?
Yes, MagicJack supports a live chat option on my.magicjack.com chat
How To Activate A Replacement MagicJack?
When you plug in your replacement device to your computer after receiving it, you will be asked to choose the device you want to replace. Your phone number will automatically transfer, as well as any remaining time. Additional license time is not included with replacement devices.
Conclusion
With so many MagicJack Complaints, people end up canceling their MagicJack services. Somehow, if you are also one of them, then you can follow these methods to do so.
It is important to keep in mind that canceling your subscription via calling may result in longer wait times and that getting a refund may be more challenging. So, it is advised that you cancel your subscription online as it is frequently quicker and more convenient.