Did you place a wrong order on The Home Depot and are now regretting it? Well, that is not a problem at all because placed orders can also be canceled easily. If you also wish to know the different ways to cancel your Home Depot online order, then we are here with the answers.
On The Home Depot online store, you will find every possible item that you might need for your home, from the kitchen to the bathroom, from decorations to home appliances, every single thing is available at a single platform.
To cancel your online Home Depot order, sign in to your Home Depot account and go to the Account section where you will see your placed orders, select the one you want to cancel, and tap on the Cancel Item button. You can also call their customer service and ask them to cancel your order.
However, there is a certain time limit within which you need to cancel the order on The Home Depot, what if that time has passed? Well, we also have a solution for that, but you will need to continue reading to find out.
Also, read How To Cancel Pottery Barn Order?
How Do I Cancel Home Depot Online Order?
There are currently three ways to cancel your online order on Home Depot easily. If you are still determining which method you should use, we have discussed them below, so you can check them out and see which one you prefer.
Home Depot Cancel Online Order On Web
With the help of the official website of Home Depot, you will easily be able to cancel your order from their platform, here are the steps you will be required to follow for this purpose.
1. On your device’s browser, head to the official website of The Home Depot.
2. Sign in to your The Home Depot account from which you wish to cancel the order.
3. Next, head to the “My Account” section of your account and click on the “Track Order” option.
4. Here, you have to look for the order that you would like to cancel and click on the “Order Details” option for the same.
5. In the Details section of your order, you will find the “Cancel Item” button. Click on it.
6. Proceed with the cancelation process as directed and your order shall be canceled for which you will also receive a confirmation message on the email address or the phone number that you have registered with your account.
Remember that you are allowed to cancel your Home Depot order only if it has been not more than 45 minutes since you placed that order, otherwise you will not be able to cancel it.
Home Depot Cancel Online Order Over The Phone/ Home Depot Customer Service
If you do not want to go through the hassle of canceling your Home Depot order yourself via their website, then you have the other option of calling their customer service and having your order canceled. Here are the steps that you are needed to go through if you wish to cancel your Home Depot order via a simple phone call.
1. First of all, you are required to call on the customer support number of The Home Depot which is 1-800-430-3376.
2. You have to navigate through the menus of Interactive Voice Response (IVR) and choose the option of talking to a live agent.
3. Then, you will be connected to a customer support representative to whom you can talk.
4. Now, you have to provide the agent with the order details and request them to cancel your order.
5. You might be asked the reason why you want to cancel the order, provide them with a suitable one.
6. Give all the necessary information asked by the agent related to your order and they will cancel the order for you.
Make sure that you ask the agent to provide you with a confirmation message once the order is canceled.
Remember that the on-call customer service of The Home Depot is available throughout the week (Monday to Sunday) but the timings are only from 6 a.m. to 2 a.m. ET.
Also, read How To Cancel Beachbody Account? Quick And Easy Steps!
How To Cancel The Home Depot Order After 45 Minutes?
Once the period of 45 minutes has passed since you placed the order on The Home Depot, you will be able to cancel it neither on the web nor via phone call. In this case, the only option that you are left with is to wait for the order to be delivered so that you can then return it.
Once the order has been delivered, and since you had already changed your mind and don’t want it anymore, you can place a request to return it.
For this, you have to contact the customer service of Home Depot by dialing the number 1-800-455-3869. Once you are connected to a live agent, ask them to start a UPS return and provide them with the necessary details related to your order along with your payment details.
They will process your request and accordingly schedule the pickup of the order that you want to return.
Your order shall soon be picked up and returned to The Home Depot warehouse for which you will also receive a confirmation text or email along with the refund details. The amount that you paid for that order shall also be refunded to your account.
When Will I Get A Refund For Canceled Order On The Home Depot?
Once you have canceled or returned an item on The Home Depot, the company will start processing your refund and it shall be added to your linked account within 2 to 10 business days from the time when you canceled the order.
Wrapping Up
We hope that you were easily able to cancel or return the item on Home Depot that you didn’t want to keep. If there is any issue that you face with your order on The Home Depot or any other online shopping platform, let us know in the comments.
