There can be several reasons to cancel your takeout order and your mother finding out can be a scary one. So if you have to cancel your order from Grubhub due to any reason then don’t worry, we will provide you with easy ways to accomplish your goal.
The online food ordering and takeout delivery platform, Grubhub, explore the restaurants near you and deliver your meal. All you are required to do is enter your address and you will be shown a list of all the restaurants near you that allow food delivery. You can select what you like and enjoy your food.
You can cancel your Grubhub order from the app itself by going to your Orders section and then talking to a representative through the Chat With Us option. You can also cancel your Grubhub order as a driver by talking to Grubhub support or via the app.
How Do I Cancel My Grubhub Order As Customer?
If you ordered takeout through Grubhub but no longer require it then you can easily cancel your order from the app.
1. Open the Grubhub app on your device and go to the Orders section.
2. You will be able to see your recent order at the top of the screen page.
3. Tap on your Order and then hit the Help button.
4. From the several options available, select Cancel Order.
5. Provide a reason for your order cancellation and then hit the Chat With Us option.
6. You will now be connected to Customer Support who will first review your order and after checking its status, will inform you if your order can be canceled or not. They will also provide information regarding your refund.
How To Cancel Grubhub Order As Driver?
As a driver, you can cancel your order by contacting Grubhub support and interacting with a representative on call. Tell them that you have to cancel an order and provide the reason for that. They will review if it’s possible and will answer you accordingly and take the order off your list.
You can also cancel an order from the app.
1. Open the app and navigate to the queue with the order that you wish to cancel.
2. Hit the There’s a problem option.
3. If you see the I can’t deliver this order option, tap on it.
4. You can now tap on Don’t have the right equipment option and follow the steps as directed by them.
Can I Cancel Grubhub Order Through Yelp?
Once Yelp processes the order you placed, they immediately send it to those who are gonna deliver it. All the contact related to your orders must be made with their delivery partners who are further responsible for your order.
For any changes, updates, or cancellations of your order, you must inform the delivery department or the restaurant. You can get information regarding your delivery or restaurant contacts from the email sent to you after your order was accepted.
If you want to cancel your Grubhub order then you will have to contact the Grubhub support team and tell them that you wish to cancel your order. Or you can easily cancel your order from the app itself as shown above.
What Happens When You Cancel Grubhub Order?
You can cancel your Grubhub order from the app and after that, the restaurant will be notified that you no longer need the order and they would stop preparing it if it is still under that status. You can get the refund but it may take some days to reflect the balance in your account. However, there are also chances that you won’t get your money back from them.
If you are able to cancel your order sooner, the cancellation and refund procedure can work faster and more easily. Canceling your order will also notify the driver and they won’t bring you your food and can either keep it or give it to someone else as they are directed.
How Can I Cancel My Grubhub Membership?
You can also cancel your Grubhub+ membership if you no longer wish to continue using this platform.
1. Open the official page of Grubhub and go to Account Settings.
2. Select your Grubhub+ membership and then hit the Cancel Membership link.
3. Click on the Cancel Membership button to confirm your procedure.
4. You will receive a confirmation email from them after your membership is canceled.
Cancel Grubhub Order- FAQs
Why Can’t I Cancel My Grubhub Order?
You can easily cancel your order from the app and we have told you the steps for that but if you are still unable to cancel your order then the restaurant might have already prepared it. Chatting with the Customer Support team of Grubhub will inform you of the status of your order and if you are eligible to cancel it.
Will I Get A Refund From Grubhub?
You can request a refund for your order on Grubhub by selecting the order from the platform for which you need the refund. If you immediately cancel your order after it is placed then the refund process speeds up and it may take about 5 business days to send it to you.
Wrap Up
You can easily cancel your Grubhub order if you don’t want to accept it anymore. Follow the order cancellation steps that we discussed above and complete the process. You can also Chat with the Customer Support team and learn the status of your order and see for yourself if you will get the refund or how long will it take.
If you have purchased a membership then you can also cancel your membership by going through the above-mentioned procedure.