How To Cancel Enbridge Gas Service Account?

Cancel Enbridge

Are you shifting to a new place and want to cancel your Enbridge service? If you are unsure about how to cancel Enbridge service then you are at the right place.

Enbridge Inc. is a Calgary-based international pipeline and energy company that operates throughout Canada and the United States. The company was founded in 1949 and has now become the largest oil export network worldwide.

You can move the Enbridge gas service or transfer it to someone else if you are planning to move to a new address. However, if you are determined to cancel your Enbridge gas service you must read this guide.

How Can I Move My Enbridge Gas Service?

If you are moving to a new place, you need to cancel your Enbridge Gas service. You can move the Gas service to your new address rather than canceling it. The first thing you need to ensure is that  Enbridge provides service to your new address. 

After that, all you need to do is follow the below instructions and easily move your service to your new address:

  • Visit the official website of Enbridge Gas.
  • Log in to your account.
  • Select Im Moving, to submit the move request online.
  • Now enter your new address.
  • Provide the move-in and move-out dates.
  • Then Click on Submit.

When you move the Enbridge services to a new address, you receive a new account number and must pay a one-time “New Account” fee.

How Can I Cancel My Enbridge Services Over The Phone?

In case your new address is outside the service area of Enbridge, then you might need to cancel your Gas Service. To cancel your account you need to contact the customer service department via call on this number 1-877-362-7434.

Follow the below steps to cancel your Enbridge account over the phone:

  • Dial the above number on your phone.
  • Follow the automated prompts to connect with the service representative.
  • Ask them to close your Gas Service.
  • Provide them with reasons for cancellation.
  • You also need to provide them with the account details.
  • After verification, they will initiate the cancellation procedure.

How Can I Cancel My Enbridge Account?

Alternatively, you can also cancel your Enbridge Gas services or your account by sending them a request letter to their official address which is given below.

Enbridge Correspondence Department 

P.O Box 650 Scarborough, ON MIK 5E3

Once you have canceled your Gas services, you might want to cancel your account as well. So to cancel your account, you should send a letter to the above address. Mention all your concerns and requests in the letter. Don’t forget to ask for a confirmation as well.

Also, read How To Cancel Peoples Gas Subscription/Membership | 3 Easy Ways

Frequently Asked Questions

How Can I Transfer the Enbridge Account To A Tenant?

As an owner of the property, it is your responsibility to transfer the Enbridge account to the tenant by contacting the customer service team at this number 1-888-427-8888.

Is  There Any Fees For Disconnecting Enbridge Gas Service?

If you decide to cancel or disconnect your Gas service with Enbridge, you have to pay a cancellation fee of $79.10.


Whether you are planning to move out or rent your place to a tenant, you need to manage your Enbridge gas service. To move, transfer, or cancel the Enbridge Gas service, you should contact customer service and follow the steps in this guide. 

Aiden is an entertainment enthusiast who loves to explore different online apps/ sites. As she is frugal, she knows how to spend money wisely. Instead of buying costly subscriptions, she proceeds with free trail first. She also knows when and how to cancel subscriptions. Writing is her hobby, so she shares how to cancel tutorials on via blogs.

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