You must be already a part of Empower financial services to manage your account and finances. But what if the services they provide are no longer required by you? In that case, it is good for you to terminate your service plans and we are here to help you with it.
Empower is a finance platform that makes sure you maintain your budget well. You can easily get Cash Advance with Empower with no late fees, no interest, and of course, no credit checks. Just install the app on your device and get the benefits of their financial features.
To cancel Empower or close your account, you must navigate to your profile section and then cancel your account from there. You will be able to manage your subscription or cancel or close your account completely.
How Can I Cancel Empower Bank?
It is easy to cancel your account at Empower Bank online from the application itself.
1. Open the Empower Bank app on your device and then navigate to the Profile section on your page.
2. Now move to Billing to proceed with account cancellation and tap on it.
3. As you scroll to the bottom of the page, you will find the Close account option there, so, tap it.
4. Follow the steps that appear on the page to close your account and confirm the procedure.
To manage your Subscription, you must visit your profile in the app and then, under the Subscription section, hit the Manage option and make the changes you desire to make to your account.
How Do I Stop Empower From Charging My Card?
To stop Empower from charging your card or to stop any kind of payment of the preauthorized electronic debits or other payment options, you will have to contact Empower Support and they will help you stop your payments.
You can contact Empower in-app or send them an email for your request. You can compose an email, stating your request to stop payment to Empower and must also give details of your account and your personal information. When you are done, you can send the email to [email protected].
However, you must make sure that you send the email at least 3 Business Days prior to the scheduled date of the debit. They will get back to you regarding your request and will ensure that Empower does not charge your card.
How Do I Disconnect My Bank From Empower?
You can also easily remove a connected account to Empower Bank.
1. Launch the Empower Bank app on your device and go to your Profile.
2. Navigate to Account and then tap on Connected Accounts.
3. From the options available, you can now select the account that you want to remove.
4. Tap the Delete account option and then again hit Delete to confirm.
Cancel Empower Bank- FAQs
How Can I Get A Refund From Empower? Empower Subscription Refund
If you are eligible for a refund then you can request Empower to provide you with one. You can send a refund request to Empower via email at [email protected] and provide your account and other details to ensure your refund eligibility. They will go through the situation and will help you accordingly.
Does Empower Provide Free Trial? How To Cancel Empower Trial?
Empower provides a 14-day free trial to users who joined Empower for the first time. After the free trial period is over, you will be charged an auto-recurring subscription fee on a monthly basis. You can try the services by getting a free trial and then cancel it if you don’t need it.
To cancel your Empower free trial, you will have to follow the similar cancellation steps mentioned above and terminate the trial subscription period.
How Can I Contact Empower Customer Service?
There are several ways that you can try to contact Empower Customer Service and you can do so via email, from the app, or by giving them a phone call. You can send an email regarding your request to [email protected] or visit the Help Center under the Profile tab in the app.
You can also speak to a Customer Service representative by dialing their service number (888) 943-8967 and mentioning your concerns.
Wrap Up
Empower Bank may provide you with the required financial services but if you don’t want the services for any reason then follow the steps discussed above and cancel your account. You can also stop your payments to Empower or request a refund by following the details as shown.
For more information or any of your queries, users can get help from the Empower Customer Service department.
