How To Cancel Direct Debit Santander? 2 Ways To Cancel!

Cancel Direct Debit Santander

Do you want a simple and convenient method for making payments? So, why don’t you use Direct Debit Cards? You can easily set up for Direct Debit Santander by their company and if you ever feel like you don’t want to continue it anymore then you can also cancel it. 

Many business customers use Santander’s Direct Debit to deduct regular and sporadic payments from their bank accounts to pay for their bills and subscriptions. You can also set up for different Direct Debits to pay for certain things like energy bills that fluctuate month to month.

When your Direct Debit is due, the company will notify you about this in advance and at this time if you want to cancel it, you can do so with the methods which we are going to discuss in this article. 

To cancel Direct Debit Santander you have two effective ways to do so- 

  • Cancel Direct Debit Via Mobile Banking Apps
  • Cancel Direct Debit Via Online Banking

Also, read How To Cancel Les Mills Membership?

Setting Up Direct Debit with Santander: A Step-by-Step Guide

A company will set up a Direct Debit after you allow them to take payments from your bank account to pay a bill or to take any kind of membership. You can directly contact the company with whom you want to set up your Direct Debit. 

After agreeing to set up a Direct Debit from the bank, the company bank will then ask you to fill out a form for confirmation that you are satisfied with the payments being taken by the bank directly from your account to pay for certain things. 

You will also need to give them your sort code and account number from your card, statement, or Online Banking

You also need to give them Santander’s Bank Address which is as under:

Santander UK plc

9 Nelson Street



How To Cancel Direct Debit Santander?

The two ways to cancel your Santander Direct Debit are- Mobile Banking and online Banking. Please cancel the Direct Debit for Santander by 8 PM on a working day before the payment is deducted from your bank account. Otherwise, the Direct Debit will be deducted from your account. 

Cancel Direct Debit Santander Via Mobile Banking

One of the easiest ways to cancel your Direct Debit for a Santander Bank is from Mobile Banking apps with the following steps:

  • Open the mobile banking app on your device
  • Open your Direct Debit Account 
  • Click on the three-dot button from the right-hand corner of the top of the screen
  • Select “Direct Debits” 
  • Tap on “Cancel Direct Debits” 

Cancel Direct Debit Santander Via Online Banking

You can cancel your Direct Debit Santander via Online Banking with the steps explained below:

  • Log in to your Online Banking Account
  • Tap on “Direct Debits” from the top of the page
  • Select the “Actions” column
  • Select “Take me to” from the drop-down menu
  • Click on “Cancel”
  • Then, tap on “Confirm” for your cancelation confirmation

How do I stop automatic payments from my bank account Santander?

Make sure to stop your auto payments from your Santander bank account. This will stop your bank from deducting payments after you have canceled your subscription. For this, you need to:

  1. Click the Navigation menu, then go to Money Movement and select Payment Center.
  2. Find the Biller for your automatic payments.
  3. Click the AutoPay link.
  4. Under Manage Your AutoPay, choose Stop AutoPay.
  5. You’ll receive a confirmation message asking if you want to stop sending automatic payments of $xx. xx every 2 weeks to xxxxxxxx.
  6. Confirm by selecting Stop AutoPay.
  7. A message will appear confirming that you’ve stopped sending payments.

Also, read How To Cancel Venmo Debit Card? Easy Steps For Cancelation

How To Receive A Refund For Direct Debit?

For your refund, you can speak to the company from whom you have set up your Direct Debit. You can easily claim your refund directly from Mobile Banking or Online Banking. Follow these steps to claim your refund for a Direct Debit

  • Log in to your Account
  • Click on the “Chat With Us” option on the screen
  • Type ”Direct Debit Indemnity” to get help with a refund. 

You will get your refund only in some particular cases which are discussed below. 

In What Cases Will You Get Your Refund?

You will get your refund for Direct Debit in these cases: 

  • In the case of “Direct Debit Indemnity” i.e if a Direct Debit payment was made in error 
  • In case of taking an incorrect amount or payment taken on a wrong date
  • If money is wrongfully deducted from your account as a result of Direct Debit. 

In What Cases You Won’t Be Able To Get A Refund?

You will not be eligible for a refund if:

  • You used your Debit Card to pay
  • You disagree with a company
  • You neglected to cancel the Direct Debit
  • You have not received the purchased goods
  • You have returned the products or services

Frequently Asked Questions

Can Someone Set Up A Direct Debit With My Bank Details?

No, this is not possible. The Direct Debit instruction can only be set up by the account holder. 

How To Change Direct Debit Payments To Your Santander Credit Card?

You can easily do so with these steps:
1. Log in to your Online Banking
2. Tap on the “Credit Cards” tab
3. Select “Set up/ amend Direct Debit” from the left side
4. Determine the monthly repayment amount (full payment, fixed payment, or minimum payment)
5. Add your Account Number and Sort Code of your current Non-Santander Account 


If you are tired of your Direct Debit from Santander Bank and you don’t want your account is being accessed by another bank directly, then you have the option to cancel your Direct Debit from Santander. You can do so by Mobile banking apps or Online Banking as well as get your refund also from these two methods. 

Aiden is an entertainment enthusiast who loves to explore different online apps/ sites. As she is frugal, she knows how to spend money wisely. Instead of buying costly subscriptions, she proceeds with free trail first. She also knows when and how to cancel subscriptions. Writing is her hobby, so she shares how to cancel tutorials on via blogs.

Leave a Reply

Your email address will not be published. Required fields are marked *