If you are tired from your gym routine and want to take a break, then it’s really important that either you freeze your membership or cancel it. If you are a member of City Fitness, then here in this guide you will get to know how to freeze or cancel City Fitness.
City Fitness is a community health club that gives you a great workout experience under experienced mentorship. Apart from gymming equipment workouts, you can get Yoga classes, head massage, and a supportive environment.
You can cancel your City Fitness Membership by filling out a cancelation form and submitting it to their team.
Read this article carefully, to know about the details and how you can properly fill out the membership cancelation form.
City Fitness Cancellation Policy
You are allowed to cancel your City Fitness Membership at any time. The City Fitness team must need at least 30 days’ notice for your cancelation.
This means that only you will be responsible for all the payments made within 30 days of your cancelation request.
Remember, that the cancelation fee will also be applied before canceling your membership. It is a must for you to pay and clear all the outstanding balances or fees to proceed with your cancelation process.
How To Cancel City Fitness Membership?
As said above, you have to notify their team about your cancelation at least 30 days before your cancelation. To cancel your City Fitness or Thrive Membership you have to fill out the form from City Fitness Freeze or Cancel page.
Select the Cancel My Membership option and fill out the form to cancel the membership. Then, choose the Membership you want to cancel (City Fitness, Thrive Membership, or both).
Select, when will you want to take the cancelation into effect. Choose the Reason for Canceling and then after selecting two more “Yes/No” questions. Click on the Next: Personal Info button.
If you choose the Thrive Membership, then you’ll have to select your club and follow the club link to freeze your membership.
In the next section, fill out the form with the Personal Information and then hit the “Submit Request”
How To Cancel City Fitness Membership Via Contact Us?
You can get in contact with their team by tapping on the CF icon located at the bottom right corner of the screen on the City Fitness Website.
Choose the Club and Include your Name, Mobile Number, and Message. Click on the Send Us a Message option and their team will then text you on your given number and help you with your cancelation issue.
How To Freeze City Fitness Membership?
There are many people who prefer to freeze City Fitness Membership instead of canceling it. City Fitness allows you to freeze your membership at a $2.50/bi-weekly freezing fee.
Remember that City Fitness must need a 7 days notice before freezing your membership. To freeze your membership, you have to fill out the form available on the City Fitness Freeze or Cancel Page.
Select, Freeze My Membership and the form to freeze the membership will be shown to you. Fill out the required details and move to the next page to fill out your Personal Details.
If you choose the Thrive Membership, then you’ll have to select your club and follow the club link to freeze your membership.
Finally, hit the Submit Request button and submit your cancelation request to their team.
Frequently Asked Questions
How To Unfreeze Your City Fitness Account?
If you freeze your account and now want to unfreeze it, then you have to fill out the Unfreeze Account form and click on the Let’s Go button to submit your form.
How To Contact City Fitness Customer Service?
For general inquiries, you can contact their team by submitting the General Inquiry form available on their Contact Page.
For Billing Inquiries, Go to Billing Inquiry Form Page. You can access their Contact button feature or connect with their team on Instagram.
Conclusion
Most people prefer to freeze their City Fitness Membership instead of canceling it. But still, if you want to cancel the membership permanently, then the cancelation form will help you out with this.
For other questions or issues, feel free to contact City Fitness Team at any time. You can also cancel your Onelife Fitness Membership.