Do you want to cancel your Pre-Order of a video game from Bandai Namco? Let’s find out, how you can cancel your Bandai Namco order or pre-order with this article.
Bandai Namco is a Japanese Multinational company that deals in selling video games. You can shop for a variety of your favorite video games of different genres from this platform.
You can not cancel your Bandai Namco order, once you checked out. Only the Pre-Order cancellations are allowed.
How To Cancel Bandai Namco Order?
If you have placed your order from the Bandai Namco, and want to cancel it, then unfortunately this is not possible.
Once you check out completely, you are not allowed to cancel the order.
Can You Cancel The Bandai Namco Pre-Order Video Game?
A good news for the Pre-Order customers. You can cancel your Bandai Namco Pre-Order within two weeks before it ships.
You can cancel your Pre-Order by Submitting A Ticket Request to their support team.
Also Read: How To Cancel Gamestop Pre-Order?
What Is The Premium Bandai Cancellation Policy?
The cancellation policy of Premium Bandai is strict. Order cancellations are not allowed under Premium Bandai. You can’t even return, or exchange your orders as per your choice nor even get a refund.
What If You Received A Damaged Item From Bandai Namco?
If any product is missing or damaged, then you can return your item or order within 7 days of its delivery.
Fill out the P-Bandai Customer Service Form and submit it. Don’t forget to upload the images of the damaged product along with the form.
Is Bandai Namco A Trustworthy Site?
Yes, Bandai Namco is a trustworthy site for purchasing video games or other available items. But, if we look at its customer reviews on Trustpilot, then it shows that customers are not satisfied with their purchases with Bandai Namco.
By giving 1.3-star ratings out of 5 from 56 reviews, customers shared their negative experiences with Bandai Namco. So, it is recommended to generally go through the customer reviews before purchasing from this platform.
Frequently Asked Questions
How Long Does Bandai Namco Shipping Take?
Bandai Namco, standard shipping can take up to 7 to 10 days, while extra shipping takes 3 to 5 business days.
How To Contact Bandai Namco Customer Service?
For this, you can Submit A Ticket Request or connect with their team on Twitter.
Conclusion
To save yourself from disappointment, please be confident with your purchase before checkout because, after that, the order can not be canceled. Only the pre-orders will be canceled by contacting their customer service team.