Are you moving to a new location or just switching to a different network service provider because you are not satisfied with the services from Windstream? In any case, this is the right page if you are planning to cancel your Windstream service.
Windstream is a great company offering a range of services including phone connection, high-speed internet, digital tv, security services, and much more, but, there are some instances when you need to end these services even if you do not wish to do so.
To cancel your Windstream service, you need to reach out to their customer support team which you can do by calling them, having a live chat with them, submitting a contact form, or just visiting their store in person.
To understand in detail all the methods available for canceling Windstream service, you should keep reading this article.
How To Cancel Windstream Service?
As of now, there are four ways in which you can have your Windstream service canceled. Remember that none of the methods allow you to go through the entire procedure alone as only a customer support representative can help you with this.
So, we are going to explain all the methods in detail and you can decide which one of them is convenient for you to implement.
How To Cancel Windstream Service Over The Phone?
To get your Windstream service terminated over the phone, you will first need to dial the number 800 347 1991 on your phone and you will be connected with one of the customer support representatives of Windstream who you can speak with and ask them to cancel the service for you.
The agent would ask you to provide certain details, so make sure you have them with you beforehand.
Remember that the customer service number of Windstream is available from Monday to Friday between 8 am and 6 pm, and on Saturday between 8:30 am and 5:00 pm (ET). You cannot request a cancelation on Sundays.
How To Cancel Windstream Service Online?
The only way in which you can get your Windstream service canceled online is through their live chat feature.
For this, you will need to head to the official website of Windstream where you will find the Live Chat option. Click on it and chat with one of the live agents of the company that is assigned to you.
Chat with the agent and make a request for the cancelation of your service with them and they will process it for you after obtaining the necessary details for the same.
Remember that the live chat feature of Windstream works from Monday to Friday between 8 am and 6 pm, and on Saturday from 8:30 am to 5 pm (ET).
How To Cancel Windstream Service Via Contact Form?
You can also fill out the online contact form of Windstream which is available right on their official website. Fill out the details that you wish to get your Windstream service canceled and submit it.
Within 24 hours of submitting the form, you will be contacted by one of their customer support representatives who will help you with the cancelation.
How To Cancel Windstream In Person?
You can also head to a local Windstream store if there is one nearby your home and speak with their representative for the cancelation of your Windstream service. They might ask you to fill out some sort of form after which your service shall be terminated.
FAQs
When Can You Cancel Your Windstream Service?
If you want to cancel your Windstream service, it is necessary for you to provide them a notice at least 30 days in advance, or else you will need to wait for 30 more days from the day you make the cancelation request.
Can You Cancel Windstream Service Before The End Of Contract?
Yes, it is up to you if you wish to terminate your Windstream service even before your signed contract has ended, however, you will also need to pay an early termination fee which will amount to your one month’s service fee.
Wrapping Up
We hope that you are all clear about the cancelation procedure and eligibility for your Windstream service, and if there are still any doubts on your mind while canceling the service, feel free to reach out to us.