Are you planning to terminate your O2 contract? Well, if you have already found a better service option or are unable to continue using O2 due to any reason then it’s probably time to say goodbye to the services. We can help you cancel your O2 contract.
O2 is a telecommunications service provider in the UK and is widely used. The company has been providing its services for a long and is still popular among users. You can go through the several available plans and choose the one that works best for you.
You can cancel your O2 contract in the three ways provided. The available options are the PAC Code, the STAC Code, and the Standard Cancellation procedure. You can select any of these cancellation methods according to the reason for your O2 contract cancellation.
How Do I Cancel My O2 Contract?
There are three options for you to cancel your O2 contract and you can choose the one that suits your situation.
Cancel O2 Contract By PAC Code
The PAC Code process or the Porting Authorisation Code process would be a common way for you to cancel your O2 contract if you are determined to join some other network but also would keep your O2 phone number. With this process, you will be able to use your phone number for a different network.
The PAC Code cancellations can proceed by getting your PAC Code online, by text messages, or by calling their phone number. You can get your PAC Code in the following ways.
O2 PAC Code Online
1. Visit the official O2 website and log in to My O2.
2. Now navigate to the My details option on the screen.
3. You will now see Thinking of switching from O2. Hit it.
4. Follow the steps as prompted and complete the procedure.
O2 PAC Code By Text Messages
1. You can also receive your O2 PAC Code through text messages.
2. Users can text PAC to 65075 and you will get a PAC Code from O2.
3. This PAC Code will be required to get to the other network.
O2 PAC Code By Calling
1. You can also receive a PAC Code by calling O2.
2. If you were using a monthly O2 plan then you can dial 202 from your phone number or 0344 8090202 if you have a different phone number.
3. If you have the Pay As You Go plan, you can dial 4445 from your phone number or 0344 8090222 from another one.
Cancel O2 Contract By STAC Code
The STAC Code process or the Service Termination Authorization Code option would be available for you if you plan to join some other network and don’t want to keep your older number and would rather start with a new number. You can get your STAC Code online, by text messages, or by calling their phone number.
O2 STAC Code Online
1. Go to the official O2 website and log in to My O2.
2. Now move to the My Details section on the screen page.
3. Look for Thinking of switching from O2? And then click on the option.
4. Follow the steps as prompted and complete the procedure.
O2 STAC Code By Text Messages
1. Users can also get their O2 STAC Code through text messages.
2. You will be required to text STAC to 65075 and you will get a STAC Code from O2.
3. This STAC Code should be needed to get to the other network.
O2 STAC Code By Calling
1. It is also easy to get a STAC Code by calling O2.
2. For a monthly O2 plan, you can dial 202 from your phone number or 0344 8090202 if you currently have a different phone number.
3. If you were using Pay As You Go plan, you can dial 4445 from your phone number or 0344 8090222 from a different one.
Cancel O2 By Standard Cancellation
If you are not planning to move to some other network then you can cancel O2 by the Standard Cancellation method. You will be required to contact O2 by calling them and then informing them that you wish to cancel your contract. You must give a 30 days notice for Standard Cancellation.
You can initiate your O2 Standard Cancellation process by calling O2 customer services on 202. Tell them your decision and do as they say.
Cancel O2 Contract- FAQs
How Can I Change O2 From Contract To PAYG?
If you want to change your O2 from a monthly contract to Pay As You Go then you will be first required to call O2 Customer Support at 202. Tell them about your issue and they will provide you with a PAYG sim and a new number. You might be required to pay a fee for that.
How To Pay O2 Bill When Cut Off?
You will be required to contact the O2 Customer Service department to pay your bill after your services are cut off. Dial their help number and speak to a representative, they will help you accordingly.
How Do I Contact O2 Customer Service?
There are several ways to contact O2 customer service and you can visit the Contact Us page for that. You can ask your query from O2 virtual assistant or chat with them online. You can also try 202 from your contact number or dial 0344 8090222 to get in touch with O2 Customer Support.
Wrap Up
O2 is a popular telecommunication service from the UK and provides several plans that you can choose from. But if you found another better option and don’t wish to use it anymore then follow the steps discussed above in detail to cancel your O2 contract. Visit the official website for more details related to your contract queries or dial the Customer Service number for more help. You can also cancel your Mediacom service.