Are you planning to shift to a new broadband service network and want to cancel TalkTalk service? Then, we must tell you that canceling TalkTalk is not that much difficult, there are several ways to cancel it which we are going to discuss in this article.
TalkTalk is one of the largest broadband service providers in the UK, serving over four million customers with their landline, broadband network, TV, and mobile services. Despite these, TalkTalk’s claims of affordable and dependable coverage, make it one of the best network service providers. If you are a current TalkTalk customer and want to know about some effective ways to cancel your TalkTalk subscription, then here are some of them.
To cancel your TalkTalk broadband service, you just need to contact their customer service team. In order to cancel it over the phone, you need to be ready with your account information and dial Talk Talk cancellation number 0345 172 0088.
Can You Cancel Your TalkTalk Account?
Yes, you can cancel your TalkTalk Account or Subscription by giving 30 day TalkTalk cancellation notice period to their team. If you are out of contract, then you can cancel your subscription for free but if you are still in contract, then you will have to pay a cancelation fee for canceling your TalkTalk subscription.
Cancelation Fee For Canceling TalkTalk (If You Are In Contract)
Below the table shows how much you cost for each package if you cancel your TalkTalk subscription within the contract.
| TalkTalk Broadband Package | Charge Per Month |
| Fast Broadband | $10.80 |
| Fibre 35 (Fastest Fibre) | $10.20 |
| Fibre 65 (Superfast Fibre) | $10.20 |
| Fibre 150 Data Only | $10.20 |
| Fastest Ultra Fibre Optic | $19.20 |
How To Cancel TalkTalk Broadband Subscription?
You can cancel your Talk Talk Subscription You have two ways to cancel your TalkTalk Subscription (whether within the contract or out of contract)
- Cancel Via Phone
- Cancel Via Live Chat
- Cancel Via Writing
Cancel TalkTalk Account Via Phone
Follow these steps to cancel your TalkTalk subscription over a phone call.
- Make a call to their customer support service team at 0345 172 0088.
- Give the agent your contract number and customer information
- They will make every effort to keep them as a customer. But you will politely request them to cancel your subscription.
- Ask them to provide you with email confirmation after cancelation.
Cancel TalkTalk Account Via Live Chat
You can also use the TalkTalk Live Chat feature from TalkTalk Website and get the help of their Live Bot in canceling your TalkTalk Contract or Account.
Cancel TalkTalk Account Via Writing
You can also send a written notice about canceling your subscription and send that letter to:
TalkTalk Correspondance Department
PO Box 675
Salford
M5 0NL
Your letter should include your full name, contact number, and your signature. Explain clearly why you want to discontinue the service. Keep in mind that after receiving your letter, the TalkTalk team will still call you, and then your cancelation procedure will start after that.
So, it is recommended to begin your cancelation process by calling them rather than just waiting for the post. Canceling your subscription via writing a letter is a long process as compared to the first one.
How To Cancel A TalkTalk Mobile Phone Contract?
There are three possible scenarios for canceling your TalkTalk mobile phone service which you should need to know. Here are the three scenarios for successfully canceling your TalkTalk mobile phone contract.
- Cancel TalkTalk But Retain Your Number
- Cancel TalkTalk And Get A New Phone Number
- Cancel TalkTalk And Deactivate Your Number
Cancel TalkTalk But Retain Your Number
To shift your phone number when switching providers, you will need a Porting Authorisation Code (PAC). When shifting is complete, your TalkTalk account will be terminated, and your final invoice will be created.
- To request a PAC through the mobile, text “PAC” to 65075
- Log in to your TalkTalk Website
- Click on “My Account” to get an online PAC
- If you are still under contract, you may be charged an early termination fee.
Cancel TalkTalk Service And Get A New Phone Number
When you want to change your mobile service provider and deactivate your old number, you will need Service Termination Authorisation Code (STAC) to get a new phone number. Follow these steps to do so:
- To request a STAC through messaging, text “STAC” to 75075
- You can also request STAC through your TalkTalk Account
- If you are still under your contract, then you have to pay a cancelation fee for your termination
Cancel TalkTalk And Deactivate Your Number
If you want to permanently deactivate your mobile number without getting a new number then follow these steps for that:
- Contact their customer support service team
- After cancelation, your contract will expire in 30 days
- If you are still under your contract, then you have to pay a cancelation fee for your termination
Frequently Asked Questions
Can I Cancel My Broadband If It Is Too Slow?
Yes, if you ever find that your broadband network speed is too slow, then you can cancel it at any time without any charge because it’s their side fault and no need for you to pay for that.
How Do I Contact Talk Talk Customer Service?
You can get in touch with their customer service team by making a call at TalkTalk contact number at 0345 172 0088 or by accessing their Live Chat function. You can visit TalkTalk Contact Page for more contact information.
Conclusion
Well!! Canceling your TalkTalk Account or subscription may appear to be a daunting task but we hope that with the help of our article, you are not confused anymore with its cancelation process and now you do them on your own.