How To Cancel Duke Energy Service? 2 Easy Steps To End Service!

how to cancel Duke energy service

It appears that Duke Energy is not providing you with the service that you require. Then, why bother anymore, if you have the option to cancel your Duke Energy Subscription? If that is the case with you, then with this article you can easily put an end to your Duke Energy Service and can start looking for better services.

Duke Energy is America’s largest energy holding company which deals in providing energy services such as Nuclear, natural gas, solar, battery, hydro, and coal. This company has a large number of customers in Kentucky, Indiana, Ohio, South Carolina, Florida, and North Carolina. Many people are getting services from Duke Energy and some of them feel like that now they are done with their services. For those people, who wanna end their Duke Energy service, read this entire article.

Duke Energy Cancel Service requires just one call to their customer support service team. You can make a call at 800-452-2777 and get in contact with one of their team representative and ask them to cancel your service.

How To Start Duke Energy Service?

Follow these steps to start your Duke Energy Service:

  • Go to Duke Service Website
  • Select the “Start, Stop & Move” option
  • Click on “Start Service” 
  • Select “Your Type Of Customer” from Residential, Business, and Landlord
  • You will need “New Address”, “Date of Service” and “Identification” 
  • Click on “Start Service” 

Can You Cancel Your Duke Energy Service At Any Time?

Yes, you can cancel your Duke Energy Service at any time between 8 a.m. to 4 p.m. from Monday to Friday. 

How To Cancel Duke Energy Service Via Phone?

One of the simple ways to cancel your Duke Energy Service is by getting in touch with their customer support service team. Follow these steps to cancel your Duke Energy service over a phone call.

  • Call at 800-452-2777
  • Speak to one of their team representatives
  • Ask them to cancel your service
  • Provide them with your account number and customer information and all the asked details
  • Submit your cancelation request for your recurring payments
  • You will receive a confirmation email about canceling your service

How To Cancel Or Stop Duke Energy Service Via Website?

Follow these steps to cancel your Duke Energy Service from its website.

  • Visit Duke Energy Website
  • Click on the “Start, Stop & Move” option
  • Select “Stop Service”
  • Choose the type of customer
  • On the next page, click on “Stop Service” 
  • Login to your account and follow the instructions to cancel your service.

How To Move Duke Energy Service?

If you don’t wish to cancel, you can also move your Duke services. Here are the steps to move your Duke Energy Service:

  • Visit Duke Energy Website
  • Click on the “Start, Stop & Move” option
  • Select “Move Service”
  • Choose the type of customer
  • On the next page, click on “Move Service”
  • Login to your account and follow the instructions to move your service.

What Is Duke Energy Disconnection Policy?

If a customer fails to pay by the due date, then they will be disconnected from their service and a disconnection date will be assigned to them. Duke Energy disconnects their service from 8 am to 4 pm from Monday to Thursday.

Is Duke Energy Giving Refunds?

Duke says, according to the recent settlement, natural gas customers will receive a one-time amount of credit of $133 this month. The good news is that you don’t have to do anything for getting your refund back, it will be applied to your account automatically.

Can You Transfer Your Duke Energy Service?

Yes, if you don’t need your Duke Energy Service, then instead of canceling it, you can transfer it to another person. You just need to Add Another Authorized Person To Your Account and just be adding their identity verification details, you will be done.

Frequently Asked Questions

What Are Duke Energy Customer Service Hours?

Duke Energy Customer Service is available 24 hours from Monday to Friday. You can get in touch with their team in three ways:

  • Email
  • Phone Call: 800-452-2777 (You can get more phone numbers on their website)
  • Mailing Address

How Can You Reconnect With Duke Energy Service?

If your service is temporarily disconnected by them, then you can reconnect with them, by calling on their number and by paying Duke Energy Reconnection Fee, which is just $12. Its reconnection process can take up to 30-45 days to complete.

Conclusion

We hope that now you will have no problems while canceling your Duke Energy service. In addition, you will be able to easily transfer your service to another person without canceling in order to save money. If you no longer want to continue with any other service plan, please let us know in the comments so that we can assist you with that too.

I have been writing articles on Cancelhow.com from the very beginning. I research before writing tutorials and make sure to pen it down in such a way that it becomes easier to understand by users.

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