How To Cancel Con Edison Service? 6 Methods!!

How To Cancel Con Edison Service?

Are you still using the gas and electricity services of Con Edison? If you are a current member of Con Edison and now suddenly you just planned to terminate your Con Edison Service but don’t know how to do it, then, don’t freak out!! We are here to help you out with canceling Con Edison Service easily.

Con Edison or Consolidated Edison, is a New York company that delivers gas, electricity, and steam services to its customers. Almost, millions of U.S. people are its customers. Overall, they provide a good service to its customers, that till now no complaint has been received against is service. There are some people who are moving to another place and want to cancel their Con Edison Service. Here is how you can do so.

You have so many options or methods to cancel Con Edison Service. The methods include the following-

  • Cancel By Phone
  • Cancel Online From Website
  • Cancel In Person
  • Cancel By Writing A Letter
  • Cancel Via Online Live Chat
  • Cancel Via Email

We will discuss all these methods one by one with complete procedures later in this article. To get to know about them, read the entire article up to the end. 

How To Cancel Con Edison Service By Phone?

The first option you have is to cancel your Con Edison Service by making a call to their Customer Support Service Team at 800-752-6633. You can use this number for any kind of service-related queries. After making a call, one of their team members will connect with you over a call, and tell them that you want to cancel or stop your Con Edison Service. Provide them with your account information and all the required service details. Lastly, give them a proper reason for your cancelation. They will then cancel your service.

Note: Maybe this calling method is not applicable to you, as due to so many customer queries, most of the time their call line is on waiting. So, if you will suffer the same situation, then you need to go with some other method. 

How To Cancel Con Edison Service Online?

You can also cancel your Con Edison Service online from their company’s website on your own. Here are the steps you need to follow to cancel your service online.

  • Go to Con Edison Website
  • Click on the Stop Service option
  • Select the reason for canceling your service
  • Log in to your Con Edison Account
  • Click on the green button that says Stop Service
  • Follow the instructions to confirm your cancelation

Also Read: How To Cancel ComEd Service?

How To Cancel Con Edison Service In Person?

Con Edison has various customer walk-in centers in different locations. You can also prefer face-to-face meetings with their team member, in order to cancel your Con Edison Service. You just need to visit any of their centers nearest to your location and tell them directly to end your service with them. They will then start your cancelation process from here by getting all of your account information. 

Note: Sometimes due to any restrictions or holidays, centers may be closed, which restricts you to visit them. If that is the case with you, then try other options to cancel your service. 

How To Cancel Con Edison Service By Letter?

Some people prefer to write a letter to their team in which they clearly mentioned that they want to cancel their Con Edison Service. This is one of the easiest methods of all. Make sure you add all the necessary account information about your account in your letter along with your contact details. Once your letter is composed, you need to send the letter to:

Con Edison

Cooper Station

P.O. Box138

New York, NY 10276-0138

How To Cancel Con Edison Service Via Online Live Chat?

You can also cancel your Con Edison Service by getting in contact with their customer support service team via online live chatting. You can get its Live Chat option on its Contact Us Page. Click on the “Live Chat” button and start chatting with one of their team members and ask them to cancel your service. They will then guide you over a chat on how you can do it or do it for you. 

Note: Remember, sometimes the live chat option is not available. In that case, you can call or email to get in contact with their service team. 

Also Read: How To Cancel PSEG Membership?

How To Cancel Con Edison Via Email?

If you had rather not wait on hold, then you can also email their team and request them to give you a callback. You can send them an email, which you will get on their Contact Us Page. Click on the Email option and fill in the required form with your Name, Email Address, and your query. Hit the Submit button and your email will be sent to them. After receiving your email, they will contact you shortly via email or by calling and help you in canceling your Con Edison Service. 

How To Transfer Con Edison Service?

If you are shifting to a new place and you don’t want to cancel your Con Edison, then you have the option to transfer your service to your new place. For this, you just need to call their Customer Support Service Team and ask them to do so. Make sure to call them at least 24 hours before your relocation. 

Keep this information ready with you to transfer your Con Edison Service.

  • Con Edison Account Number
  • Current Address And Move-Out Date
  • Future Address And Move In Date
  • Telephone Number

Frequently Asked Questions

How To Contact Con Edison Service Team?

You have 3 ways to contact Con Edison Customer Service Team. 

  • Calling at 800-752-6633
  • Send them an Email
  • Online Live Chat 

Con Edison, ConEd Customer Service Hours are from 8.30 am to 5 pm from Monday to Friday. 

How Long Does It Take For Con Edison To Start Service?

It depends on when you registered for its service. As long as you enrolled at least 15 days beforehand, your new electric service will begin on the date of your subsequent meter reading. If not, your service will begin on the following meter reading date.


Don’t panic, if you are not able to cancel your Con Edison Service by any one of these methods. You have other options to stop your service. We are sure that one out of all these options will surely be helpful for you in canceling your Con Edison Service. Remember, after canceling your Con Edison, your gas and electricity services will be stopped and they will recover again when you again sign up for Con Edison Service.

I have been writing articles on from the very beginning. I research before writing tutorials and make sure to pen it down in such a way that it becomes easier to understand by users.

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