If you too prefer takeaways most of the time then you must have ordered your favorites from Just Eat. But what if you placed an order there and are no longer able to continue with it now? We can help you cancel your Just Eat order if you don’t want to receive it anymore.
Just Eat is a popular food delivery brand where you can order takeaways from the numerous options available. With Just Eat, you can choose your meal from the available restaurant options and it will be delivered to you at your door. You can also cancel an order if you wish.
You should be quick to cancel your Just Eat order or you might be charged wholly for your order. You can cancel your Just Eat order online by visiting their official website. The customers can also go to the Just Eat help page to contact their help department.
How Can I Cancel My Just Eat Order Easily and Get a Full Refund?
It is easy to cancel your Just Eat order but you must be quick with it. If you are late to cancel and the restaurant has already processed your order then you might have to pay a cancellation fee which will be similar to that of your order charge.
- Visit the official website of Just Eat and log in to your account.
- Now from your account section, navigate to the Order details page where you will find options for order delivery or collection.
- Move to the Can we help with anything? Section to complete your cancellation procedure.
- There, you will find the option for canceling your Just Eat order. Follow the steps as prompted and complete the procedure.
Can I Cancel My Just Eat Order And Get A Refund?
Just Eat presents a worry-free period that decides if you will receive a refund or not. The customers are allowed to edit their Just Eat order or even cancel it without paying any kind of penalty till the worry-free period of their order ends.
When will the worry-free period end? It depends on several factors like items ordered, the vendors, delivery time, etc. You can receive information about this period from your order details page by logging in to your account or from the email of your order confirmation.
You won’t be required to pay any kind of cancellation fee if you cancel your order before the worry-free period ends. This will provide you with a complete refund of the value of your Just Eat order.
However, if you cancel your order after the worry-free period is over then you must have to pay a cancellation fee that would be almost equivalent to your order price.
How Do I Get A Refund With Just Eat?
There are chances when you place an order on Just Eat but there are problems or issues with it once you receive it. If you have encountered such a situation and the order you received is not well cooked, ruined, or anything else then you can ask for a refund.
You will be required to go to the official website of Just Eat and then navigate to the Order Details section on your account page. There you can choose the I’m Unhappy With My Order option and there you will find options related to your refund.
You can describe your problems with the order there and then follow the steps as prompted on the page. You must be first aware of their refund policy and you can visit their official website for that. It may take them about 5-7 working days to process your refund and to see it in your bank account.
Also Read: Cancel Grubhub Order
FAQs
What To Do If My Just Eat Order Never Arrived?
If you placed an order by Just Eat but didn’t receive it in the selected time or it never arrived for long then you can contact the Just Eat Customer Support team regarding your issue.
You can visit their official website and go to their help section. There you can get in touch with their representatives by interacting through their live chat feature or by sending them an email by clicking on the Email Us option.
How Can I Contact Just Eat Customer Service?
If you have queries related to your Just Eat order then you can contact their Customer Service department for that. Visit the Just Eat Help Page and you can select your mode of interaction.
You can chat with them online by hitting the Chat with Us option and telling them about your query, they will get in touch with you through the chat section. You can also send them a message of your request by clicking on the Email Us option and adding your question there.
Wrap Up
Just Eat can be a good option for you if you are planning to order takeaway from your favorite restaurant and are looking for a platform to place the order. Also if you have placed an order already but don’t need it anymore then quickly cancel your order from the official website.
Follow the cancellation steps as discussed above in detail and get your refund. You can ask for a refund if you have problems with your order and they will check into it. Contact their Customer Service department for your other related questions and they will help you accordingly.