How To Cancel Equifax Membership With 2 Easy Ways?

How To Cancel Equifax

Remember the 2017 incident of Equifax? A significant data security incident happened, due to a data breach at Equifax in 2017, which exposed millions of people’s personal information. Because of this, many people are still reluctant to use Equifax and cancel Equifax Subscription. 

Equifax is one of the major credit reporting agencies in the United Kingdom. It gathers and maintains data on a person’s or a business’s credit history, payment history, and other financial information. Lenders, creditors, and other organizations use this information to determine creditworthiness and make lending and financial services decisions.

You have two ways to cancel your Equifax Membership or Account. The first one is to do so online from your Equifax login Account. If you don’t find the cancelation button online, then you can get in touch with their customer support service team via phone or email and ask them to cancel your membership.

How To Cancel Equifax Online?

There are a few steps you can take if you have an Equifax account and want to cancel it online.

  1. Login To Your Account: Logging into your account from Equifax Website is the first step in canceling your Equifax account online. To access your account, you must enter your username and password. Use the “Forgot Username” or “Forgot Password” links to reset them if you can’t remember your username or password.
  1. Navigate To The “My Account” Section Of The Website: Go to the “My Account” section of the website after logging in. You can control your account settings and preferences here. Search for a “Cancel Membership” or “Cancel Subscription” link or button.
  1. Follow the Cancelation Process: If you come across a cancelation option on the website, click on it and adhere to the on-screen instructions to close your account. The website might ask you for a cancellation reason, but you are not required to give one. To avoid any unpleasant surprises, carefully read the terms and conditions before canceling.

How To Cancel Equifax Via Customer Support?

To cancel your account, you might need to get in touch with Equifax customer service if you can’t find a cancellation option on the website. You can get in touch with their team by phone or email. To prove your identity, be prepared to provide account details like your account number or Social Security number.

Here is the contact information of Equifax: 

Tell the customer service agent you want to cancel your Equifax account when you speak with them. They might inquire as to your cancelation reasons, but you are not required to give them. Be polite but firm when making your request, and be ready to offer any details required to complete the cancelation.

You ought to get a confirmation email or message once your cancelation request has been processed. Keep this confirmation for your records, please. Contact Equifax customer service once more to check in if you don’t hear back in a reasonable amount of time.

Additionally, if you have an Equifax free credit monitoring service, canceling your account will also end your access to it. You might have to sign up for a new credit monitoring service with a different provider if you want to keep an eye on your credit.

What Is Equifax Refund Policy?

  • Annual Subscription Products: You will get a refund if you paid in advance for a 12-month term based on the original purchase price and the number of unused months still left on your product. There are no refunds for partial months.
  • Monthly Subscription Products: Equifax will schedule the cancellation for the end of your billing cycle before charging you because you have prepaid through the end of your current billing cycle.  Up until the cancellation date, you can use your product.  There are no refunds for partial months.
  • One-Time Report Products: One-time report products, like a single credit report, are not eligible for a refund because the report has already been delivered.  

How Do I Get A Refund From Equifax? You just need to fill out a form at to get your refund. 

Frequently Asked Questions

What Are Some Alternatives To Equifax Credit Services?

If you end up canceling your Equifax membership, then there are some best alternatives for you, that you can use in place of Equifax.

  • Experian
  • Identity Guard

Why Can’t Cancel Equifax?

If you are someone who is not able to cancel your Equifax Membership or Account online, or you did not find the cancelation button then you have the option to cancel it by calling their customer support service team and requesting them to cancel your membership. You can send a cancelation email to their team. 


We hope that now you must understand the cancelation procedure of Equifax. It’s important to keep in mind that closing your Equifax account might not completely delete your data from their system. Law requires Equifax to keep particular data on file for a specific time. Your account will no longer be billed or charged going forward, though, if you cancel it. Also know, how to cancel Credit One Bank Card?

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