Are you done with trying out the services from EE and want to switch to another network service provider for your mobile? Then you would definitely want to cancel your contract with EE first so that you do not have to pay for two services at the same time while you are making just one of them into use.
There are a number of mobile services vendors available in the UK, and EE is one of the major ones among them which already has attained millions of customers. The company has basically been formed as a merging of T-Mobile and Orange and is now set to expand its 4G operations across Europe. But, since there are several other service providers, it is normal that one would want to switch to another network and experience its services.
To cancel your EE contract online, you need to head to the official website of the company and log in to your account. Open the main menu and head to the Account Settings section where you will see the Leave EE option. Just follow up and your current contract with EE shall be terminated without any trouble.
To know in detail all the possible ways in which your contract with EE can be canceled easily, you need to keep reading this article as there is a lot more to know.
How To Cancel Your EE Contract?
As of now, there are three methods available for you by which you can easily cancel your EE contract. Let us explain each of them to you so that you can decide which method is more convenient for you to proceed with.
How To Cancel EE Contract Online?
If you believe in doing your work manually, then this is the only method that you are going to prefer to cancel your contract with EE. Below are provided the steps that you will need to follow for this purpose.
1. Open a web browser on your device and head to the official website of EE.
2. Log in to your EE account from which you want to cancel the subscription.
3. Open the main menu of your EE account.
4. There you will see the Account Settings option, select it.
5. Now, you have to just click on the Leave EE option and follow up as prompted to confirm your decision of canceling the contract.
As you follow the simple steps provided above, your contract with EE shall be terminated.
How To Cancel EE Contract In-Store?
If there is an EE store near your residential area, then it will be better for you to head to the store and cancel your EE contract. Moreover, the other options for cancelation of your EE contract are applicable only if you have signed up for the contract through those modes as well. Otherwise, this is the only method by which you can pursue the termination of your contract.
For this, you just need to head to the EE store that is nearest to your location and then speak with a customer support representative and let them know that you would like to terminate your contract with EE and also discuss with them whether or not you will receive any refund on successful cancelation.
You can also return any accessories that you have and receive a refund in return. If you want to instantly put cancelation of your contract, then the service amount of a number of days that have been used up shall be deducted from the refund amount.
How To Cancel EE Contract Over The Phone?
Apart from the above two methods, you can also choose the third and the most straightforward method of canceling your contract with EE, which is the calling method.
In this method, you need to dial the number 150 from your EE device, or you can also make a phone call on the number 0800 956 6134 and get connected with one of the customer support agents of EE. the timings for making the call are from 8 am to 7 pm on weekdays (Monday to Friday) and from 9 am to 7 pm on Saturdays.
You will be required to speak with the agent and ask them to cancel the subscription for you. Provide them with all the details that they ask for so as to easily process the cancelation of your contract.
FAQs
Can You Cancel EE Contract After 24 Months?
If you wish to end up your contract with EE right after the 24-month period of commitment of your contract, you will be required to provide them with a cancelation notice for the same at least 30 days prior to the end of your current contractual period.
What Happens If I Don’t Pay My EE contract?
If you do not pay for the contract amount that you have taken up from EE, then you will be cut off from their services. They will first try to reach you and ask you to make the payments. However, if you are out of their touch, then your current service shall be terminated by the company.
Wrapping Up
This was all you needed to know regarding the cancelation of your contract with EE. Since now you know the three methods, it will be much easier for you to choose the method you are most comfortable with. If in the future, you ever need to cancel your upcoming network provider service, we will help you with that as well.
