How To Cancel Comenity Bank Credit Card In A Simple Way?

how to cancel comenity bank

Do you feel stuck in a cycle of high-interest rates, increasing fees, and unsatisfactory customer service with your Comenity‚Äôs Bank? It’s time to temporarily stop using your Comenity card and regain control of your finances. In this article, we’ll explain how to cancel Comenity Bank credit card and look into some other suitable credit card options.

Consumer credit cards and other financial services are the focus of Comenity Bank, a financial institution. Comenity Bank provides a wide range of credit options, from store-specific to general-purpose credit cards, and has over 50 million active accounts and partnerships with significant retailers and brands. 

To cancel your Comenity Bank Credit Card Services, you need to call their customer support service team and ask them to cancel your credit card. They will then guide you with the proper steps to cancel your Comenity Credit Card. You will get to know about the perfect way to contact their customer team in this article. 

Can You Cancel Your Comenity Bank Credit Card?

Yes, if you decided, then without any difficulty you can cancel your Comenity Bank Credit Cards at any time with the help of their customer support service team.

How To Cancel Comenity Bank Credit Card?

If you no longer want to use your credit card from Comenity Bank because of their high-interest rates or due to any other reason, then you can do so easily by calling their team. Follow these simple steps to cancel your Comenity Bank Credit cards. 

  • Calling the customer service number listed on the back of your credit card or on your monthly statement is the first step. Before being connected to a representative, be prepared to wait on hold for a few minutes.
  • When a representative answers, they will request your account information and require you to prove your identity. Your name, address, phone number, and the last four digits of your Social Security number may be included in this.
  • Inform the agent that you wish to cancel your credit card. They might ask you why you want to cancel, but you are not required to give a reason.
  • Request confirmation that your account has been closed from the representative after you have paid off your remaining balance. You should be given a confirmation number or email by them.
  • Verify again that your account has been closed. To avoid any potential fraud or identity theft, it’s also a good idea to properly dispose of your credit card after cutting it up.

How To Contact Comenity Bank Customer Service?

To contact the Comenity Bank Customer Service team, you will be provided with the various contact numbers. Some of the Comenity Contact Numbers are below-

  • 1-855-823-1001
  • 1-800-695-1788
  • 1-800-695-1788

You can contact them at any time, as their Customer Service hours are open 24/7 (24 hours a day and 7 days a week). Except on national holidays. 

Through Comenity Bank Website, they also provide customer service through online chat. Additionally, they have a section of their Frequently Asked Questions on the Comenity Help Page that address a variety of subjects, such as managing your account, making payments, and comprehending your rewards program.

Comenity Bank Customer Care Address

Comenity Bank

P.O. Box 182273

Columbus, OH 43218-2273 

Frequently Asked Questions

How To Close Your Comenity Account?

To close your Comenity Bank Account, you can get the assistance of their customer support service team by making a call at 1-855-823-1001 or 1-800-695-1788 or sending their team a message at Secure Message Center. 

What Is Comenity Bank On My Credit Report?

Victoria’s Secret cards are issued by Comenity Bank under the brand Comenity Bank/Vctrssec. Your credit report likely shows Comenity Bank/Vctrssec as a hard inquiry. When you apply for a card, this frequently takes place. As long as a hard inquiry remains on your credit report, it lowers your credit score.

Is Comenity Capital Bank The Same As Comenity Bank?

Well!! Not Exactly the same. Products made by Bread Financial companies Comenity Bank and Comenity Capital Bank include Comenity Cards.


Although Comenity Bank has a reputation for providing appealing rewards programs and promotional offers, some customers have complained about the bank’s high-interest rates, unstated fees, and subpar customer service, leading them to terminate their Comenity Bank credit card accounts. Remember that, your credit score could be impacted by a canceled credit card because it will result in a higher credit utilization rate and a lower average account age. Also Know, how to cancel a Forever 21 Credit Card.

I have been writing articles on from the very beginning. I research before writing tutorials and make sure to pen it down in such a way that it becomes easier to understand by users.

Leave a Reply

Your email address will not be published. Required fields are marked *