Another fast-fashion retailer company popular among young women is PLT or Pretty Little Thing. If you too placed an order on PLT but now need to terminate it due to some reason then we will provide you with the correct, effective steps to deal with this situation.
PLT is a fast-fashion retailer with fashion items aimed at young women in their teens and early twenties. You can get the latest and most affordable fashion styles and designs from PLT and can easily place an order from the official website. They provide a huge range of fashion to choose from.
Unfortunately, if you have placed an order on PLT then you won’t be able to cancel it due to their immediate order processing. However, you still have the option to return your PLT order if you don’t need it anymore by mailing it back to them.
Can I Cancel My PLT Order?
No, you won’t be able to cancel your PLT order. Once you place an order on PrettyLittleThing, they process it immediately so that you receive your ordered item as soon as possible and thus, you cannot cancel your PLT order. Also, due to their immediate processing of the order, you won’t even be able to cancel your payment there.
So now, the only possible option is to either exchange your old PLT order for a new one or return the order to PLT immediately after you receive it. After returning your order, you will be provided with a refund accordingly.
How Do I Return A PLT Order?
You are unable to cancel your PLT order but you can of course exchange or return an order placed on Pretty Little Thing. They allow you to return your order within 28 days of receiving it and the items must be unwashed and unworn. Tags should still be attached to them and you must also know that accessories and beauty products could not be returned to PLT.
1. Place the items that you need to return in the package box or a bag.
2. Visit the PLT Return Portal page and print out a return label from there by providing the required details.
3. Attach the return label to your order return package and you are ready to drop off your order at the nearest USPS location or Post office.
4. When the order is well returned, you will receive an order return confirmation email as proof of the same.
Also, the returns on H&M aren’t free, you will have to make returns at your own cost. They will process your order return immediately and you will be able to receive your refund within 3-5 working days. It may take longer for some reason and you can wait for a maximum of 14 days. If you still don’t get the refund within 14 days then you can get in touch with their representatives by visiting their Contact Us page. From the options available, select Refunds and Returns and make your request there.
Why Is My PLT Tracking Number Not Working?
You must understand that the order tracking feature on PLT is only available once the order has been dispatched. If your PLT tracking number is not working then probably your order is not yet dispatched. You can visit the PLT Order Information page and provide your order number in the box to track your order. There are some orders which are sent in multiple parts, so, for them, you will receive different dispatch emails if the orders shipped are split into multiple numbers.
If you think that a part of your order is missing then wait and check out your dispatch email as multiple orders are sent in multiple parts. You can get the related information from the dispatch emails. If your order is to be shipped in multiple orders then the related information would be provided in your PLT package. If you still face a problem then get help from their Customer Service department.
Cancel PLT Order- FAQs
Does PLT Refund Money?
Yes, if you are eligible, PLT will refund the money back to your account. However, you must make sure that items are received by them within 15 days of the day of the original shipment. Then only you will be eligible for a complete refund or refund in the form of store credit.
How Long Does PLT Refund Take After Shipped?
Once PLT confirms from eParcel Return that your order has been returned to them, they will immediately start processing your refund and issue the credit. It may take them about 10 business days to process your refund.
How Do I Contact PLT Customer Service?
If you have queries related to the services provided by PLT then you can get in touch with their Customer Service department by sending them an email regarding your query at [email protected]. You can also contact them through their Online Chat feature by visiting the PLT Contact Us page.
Wrap Up
If you are into fast fashion then PLT can be a considerable option. You can go through the numerous options available on the website and shop for your favorites. However, if you placed an order but no longer need it anymore then it is not possible to cancel it at the moment. But you can still return a PLT order by following the detailed steps discussed above and going through their refund policy. If you have more doubts or queries, contact their Customer Service department for the same. You can also cancel your H&M order and Fanatics order.
