If you are not satisfied with the services of your local PureGym, then there are a lot of better options to try out like Fitness First, Anytime Fitness, The Gym, and so on, but before registering for one of them, it is necessary that you first cancel your current PureGym membership and try to get your money back as much as possible.
Among many largest and most popular gym franchises in the UK, PureGym is also a renowned name and a lot of UK residents are its members. Throughout the country, the gyms of PureGym have been opened in about 307 different locations and about one million people have been registered to it.
To cancel your PureGym membership, you have to go to their website and log in to your Members Area account where you will find the cancel or freeze option on the profile page of your account. You can choose the cancel option and follow the procedure accordingly.
Do you want to get a refund as well for your PureGym membership cancelation? Or, do you want to be sure that you are not charged for your upcoming billing period? Then there are a few more things that are needed to be taken care of, which you will soon find out if you continue reading this article.
How To Cancel PureGym Membership?
If you no longer want to continue with your membership to PureGym, then here are the simplified steps that you are required to follow for the same.
1. You need to first head to the official website of PureGym on your device’s web browser.
2. Log in to your PureGym members Area account.
3. Then, head to your account’s profile section, where you will find the option to cancel as well as freeze your PureGym membership.
4. Make sure that you are canceling your membership at least four days prior to your current billing period, otherwise, you will be charged for the upcoming month as well.
5. So, if you are on time, then follow up on the cancelation steps by clicking on the Cancel option for your membership.
How To Freeze PureGym Membership?
It is possible that you just do not want to use the services of your PureGym membership for the time being but would definitely want to continue your membership after some time.
For this, you will be required to go to the official PureGym website and log in to your Members Area account.
Then, move to the profile page of your account where you can select the Freeze option for your current PureGym membership which is ongoing.
You have the option to freeze your PureGym membership for a maximum of three months, so, you can choose how long you do not want to use the membership.
Once selected, submit your decision and get your membership frozen for the selected period.
Can You Cancel Your PureGym Membership AnyTime?
Yes, you can surely cancel your membership to PureGym whenever you want, but if you do not want to be charged for the upcoming billing period, then you should go with the entire cancelation process minimum of four days prior to the day of your next billing cycle.
How To Get A Refund From PureGym Membership?
If you want to get your subscription amount back after canceling your membership from PureGym, then you need to cancel your membership within two weeks of the cooling-off period. Yes, the pro-rate amount that you have paid for your membership can be refunded by PureGym if you cancel it within the cooling-off period which lasts 14 days.
However, you will still be eligible for a 50% refund if you cancel your membership to PureGym after the 14-day cooling-off period.
Moreover, these conditions only apply to those members who have taken a fixed-term membership to PureGym.
Is PureGym A 12-Month Contract?
There are different membership options for PureGym, so it is not necessary to take the 12-month contract only. However, the longer the fixed-term contract you sign up for, the better your budget gets because paying in advance for a long-term to PureGym will save you a lot of money. Moreover, memberships that are only up to 30 days cannot be transferred or refunded, but the same is not the case with long fixed-term membership plans.
How To Contact PureGym Customer Service?
You can contact the customer service of PureGym via email at the address [email protected] with the subject mentioning the matter you want to discuss with them. You can also contact them through their Twitter account @puregym.
Wrapping Up
We assume that our guide was helpful to you in your attempt of canceling your membership to PureGym. With that, we also hope that you have found a much better gym outlet near your home and you are not compromising your health and fitness. If there is anything you need our assistance with throughout the cancelation of any kind of membership or subscription that you have, we are always there for you and you are just a comment away from us.