If you have placed an order on Poshmark by mistake or later felt that you don’t really need it, then you don’t have to worry about the purchase. You can just cancel your Poshmark order and place another appropriate one. Don’t know how? We are here to help you out with the order cancelation procedure on Poshmark.
Platforms like Poshmark are great online shops where people can sell as well as purchase a variety of products including accessories, electronics, fashion items, and whatnot. Whether you are a seller looking for a platform to increase your sale or a buyer looking for the right product, you should definitely check out Poshmark.
To cancel a Poshmark order, you need to log in to your Poshmark account and head to the Account tab where you will see your Purchases section. You can choose the order that you wish to cancel and select the “Accidental Purchase” option for the same. On confirmation, the order shall be canceled.
If you wish to know in detail about canceling your Poshmark order and other important cancelation and refund policies for the same, then you should continue reading this article.
Can You Cancel An Order On Poshmark As A Buyer?
Yes, if you are a buyer and have placed an order on Poshmark but suddenly feel the need to cancel it, you can do that but only within 3 hours of placing that particular order. So, you do not have to worry about canceling your order as long as it is not shipped.
How To Cancel Poshmark Order As A Buyer?
You can have your order on Poshmark canceled in two ways, either via the Poshmark application itself or through the official Poshmark website. Let us discuss both methods so that you can choose the one you are more comfortable with.
How To Cancel Poshmark Order Via App?
If you wish to cancel your order placed on Poshmark, here are the simple steps that you are required to follow.
1. Open the Poshmark app on your device and log in to your account.
2. Head to the Account tab by tapping on your username.
3. Next, head to the “My Purchases” option and look for the order that you wish to cancel.
4. Select the respective order and tap on the “Problems/Order Inquiry” option.
5. Here, you can select the “Accidental Purchase” option.
6. Then, you can simply cancel your order by tapping on the Yes button.
How To Cancel Poshmark Order On Website?
If you do not have the Poshmark app installed on your device and you do not intend to install it either, then you can also refer to their official website for the cancelation of your order over there. Here are the steps for the same:
1. On your device’s web browser, head to the Poshmark website.
2. Log in to your respective account by entering the right credentials.
3. Now, at the top right of the screen, tap on your profile picture to visit your profile page.
4. Here, you have to select the “My Purchases” section to see a list of all the orders that you have placed from this account.
5. Next, select the order that you want to cancel and click on “Problems/Order Inquiry”.
6. Finally, select the “Accidental Purchase” option for that order and tap on Yes to confirm that you want to cancel it.
Your request will be processed immediately and your selected order on Poshmark shall be canceled right away.
How To Cancel A Poshmark Order After 3 Hours?
If it has already been three hours since you placed an order on Poshmark and it has still not been shipped, then you can still cancel your order by visiting your Purchases section and selecting the order that you want to cancel. Go to the Problems/Inquiry page and select the “Order Is Delayed” option from there. Then you will find the option to cancel your order.
How To Cancel A Poshmark Order After 7 Days?
If seven days have passed since you placed an order on Poshmark and it has still not been shipped, then you have the right to cancel the order because it is delayed.
In that case, log in to your Poshmark account, go to the “My Account” section, and head to your Purchases page.
Select the item that has not been shipped and you want to cancel, tap on the “Problems/Order Inquiry” option, and then select the “Order is Delayed” option for it. Now, you can finally click on the Cancel Order option.
Why Can’t I Cancel My Order On Poshmark? Poshmark Won’t Let Me Cancel My Order
You will only be able to cancel your order if it has not been shipped till after 7 days of purchasing it. They won’t be able to initiate cancellation until the start of the 8th day after you placed the order and purchased the items. You can follow the steps discussed above to see how you will be able to proceed with cancellation after 7 days.
Can You Cancel An Order On Poshmark As A Seller?
Even if you are signed up as a seller on Poshmark and someone has placed an order for your products, you can easily cancel the order from your side as a seller as long as the order has not been shipped.
How To Cancel Poshmark Order As A Seller?
If you are a seller and you have changed your mind to sell the item that someone has ordered from you on Poshmark, then you can cancel it easily but only if it has not been shipped yet.
Here are the steps that you are required to follow if you wish to cancel your Poshmark order as a seller:
1. On your Poshmark seller account, go to the “My Sales” section.
2. Select the item that you wish to cancel.
3. Then, go to the “Problems/Order Inquiry” page.
4. Here, you can select the Cancel Order option.
5. You will be required to mention the reason for not delivering the order, like the item being unavailable or damaged, etc.
This way, you will easily be able to cancel the order that has been placed to you as a seller without any trouble, just make sure to cancel within three hours of the time when the order has been placed.
Wrapping Up
With this, we conclude our article on the cancelation of your Poshmark orders. Now, no matter whether you are a buyer or seller on Poshmark, you will easily be able to have the placed order canceled if you do that in time.