Do Gruum’s Skincare products not suit you and by mistake you ordered something from Gruum? Then no worry, this guide will help you to cancel Gruum Order.
Gruum is an online website that provides you with skin care, hair care, and body care products for both men & women. You can check out its skincare collection on Gruum’s Website.
If you are eligible for cancelation, then you can cancel it online from your account or by contacting their team.
Well!! To cancel your Gruum order, you need to be quick because you are only allowed to cancel your order until it is not packed.
Can You Cancel Your Gruum Order?
Yes, you can cancel your Gruum order whenever you want to, but still, some conditions apply to Gruum Cancellation Policy. If your order is not yet fully packed, then you can cancel your order and get a full refund.
But, if your order is packed and ready to ship, then you are not allowed to cancel it. The only way to cancel that order is to return the order when it is delivered to you.
How To Cancel Gruum Order?
Follow these steps to cancel your Gruum Order online.
- Log in to your Gruum Account and go into the “My Account” section
- Navigate to the Order History from your Account Settings
- Select the order you want to cancel and then click on the Cancel button
- After that, your order will be canceled and you will get your refund soon
- All the information related to your refund will be shared on your Email
How Can You Cancel Gruum Order By Contacting Their Team?
You can also cancel your Gruum order by reaching out to their customer service team and asking them to cancel your order.
You can cancel your Gruum Order by submitting a request from Gruum Website or by sending an email to [email protected]
As soon as your request is received by their team, if you are eligible for cancelation, then their team will surely cancel your Gruum Order.
Frequently Asked Questions
Can You Return Your Gruum Order?
Yes, if you are not happy with the products you received from Gruum, then within 14 days you can return your product in its original condition.
Click here, to initiate the Return Process.
Can You Get A Refund From Gruum?
Yes, if you are successfully able to cancel or return your order, then you will get a full refund for that Gruum order. Remember, that shipping charges are non-refundable.
Can You Pause Your Gruum Plan?
Yes, if you are taking a long holiday, then you can pause your delivery for up to 6 months from Gruum.
To pause your plan- simply go to your My Account and select the plan. After that change the status of your delivery date and you are done.
Can I Change The Contents Of My Gruum Kit?
Yes, sure you can. You can Edit your Kit at any time by logging in to your Gruum Account.
Steps to change the contents from Gruum Kit- Go to the My Subscriptions from your account> Then, choose the plan> Click the Edit Kit option.
How Do I Contact Gruum?
You can contact your Gruum customer service team by submitting a request from Gruum Website or by sending an email to [email protected]
Conclusion
We hope that now you are ready to cancel your Gruum order on your own. Just make this sure, that you will cancel your order as soon as possible because once your order is packed properly, you are not allowed to cancel it.
For more order details, contact their customer service team at any time.